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“Very nice hotel. Needs some updating.”

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Hilton Bentley Miami/South Beach
Ranked #65 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed September 12, 2013

The Hilton Bentley must've been awesome in the late 90s. The mixed brass and chrome fixtures. The crown molding. The huge marble bathroom. It's a little tired looking now, and a little rough around the edges, but not in a bad way. I'd stay here again because they take good care of it, and the staff members are nice. Oh, and most importantly? It's right on the ocean, and the place isn't that big, so it feels comfortable.

They do a wonderful beach service - your chairs and umbrella and towels are included in a resort fee (I hate these, just charge more for the room) that also gives you a couple of free mojitos and free internet. The folks serving you on the beach are all very friendly and quick to help. Unlike the Sheraton in Ft. Lauderdale, Hilton provides tons of people to help you out there, and the area isn't nearly as crowded. The beach is big and beautiful because it's South Beach. This place really is close to perfect.

The hotel is a little off the beaten path, so if you walk to South Beach, you have to walk past the meh area to get to the less meh area. Though most of the happening stuff is now up on Lincoln Road or above South Beach, per se.

The pool is pleasant, albeit fairly small. But given the relatively small number of rooms at the hotel, this is ok. We jokingly called the huge beds overlooking the pools, "the cages." They were wonderful... except that they had nothing blocking out the sun...so they were just huge enclosed dark mattresses where you baked in the sun. Again, like at the beach, the pool staff are great and willing to keep you well-fed and -hydrated.

The valets were a bit slow. Which is why I hate valet parking to begin with. But it is what it is.

I'll gladly come back here. Would I pay the full rack rate? Nope. But a deal with HHonors points or a deal, in general? Sure. Quite a good place.

  • Stayed: August 2013, traveled as a couple
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1  Thank seawall77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,086 - 1,092 of 1,859 reviews

Reviewed September 9, 2013

The location is great - the hotel, not so much. The layout of the room was awkward. The flat screen TV prevented use of the small table and chairs, there wasn't anywhere to put my suitcase and you had to call room service for ice. Also, although the bathroom was nice and the towels plush, for me, being 5'3", the bathtub ledge was so wide that it was difficult to get in and out and safely.

The food from the hotel restaurant was good. The pool area is quite small but very relaxing.

  • Stayed: January 2013, traveled solo
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1  Thank jparr29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

Stayed at the Bentley with Hilton Honors points.....personal vacation/birthday celebration. Every aspect of this stay was outstanding.....room was clean and great view...beach and pool accomodations were great.....attention by staff at every turn. Recommend and would stay here again.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Randall H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

Over priced rooms with no commensurate value, the suite didnt have the requisite ocean view and room area was quite small for suite in a 5 star hotel, location is perfect and the staff were very friendly, they made up for the bad experience. The valet team was excellent!

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Bamidele A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

This is a very late review. I stayed at the Hilton Bentley on May the 7th 2013. I had booked 12 rooms in total, I have to say I was expecting some problems with the rooms since we had so many booked........ I was so wrong.
From the moment we walked into the hotel we felt like we were royalty. The front desk staff were so very helpful there was one guy in particular I can't remember his name please forgive me I am rubbish with names but want to say a huge thank you to him he was incredible.
When checking into our rooms we found the majority of us were upgraded which was great. The rooms were very clean the bed very comfortable could not fault one thing about it.
The hotel in general was very clean not sure what people are on about when saying the hotel needed upgrading as I personally and the party I was with thought it was perfect. Our age range was from 23 up to 76 and everyone loved it!
The only thing I would comment on is the pool staff seemed to struggle understanding anything anyone was saying including people who were not in our party. They were not rude by any means actually very smiley but it was quite difficult ordering a drink.
All in all amazing hotel and I would return tomorrow if I could!
Thank you for such a great experience.

  • Stayed: May 2013, traveled with friends
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1  Thank KellyRingsdore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

We stayed just one night at the end of our honeymoon on our way back from the Caribbean. What a great hotel! The rooms are a little small, but very nice with great amenities, and the location is perfect. But most importantly, the service is exceptional! Check-in was a breeze with very friendly front desk and bell staff. When we arrived in the room, we found waiting for us rose petals, a bottle of chilled champagne and a hand-written note from the manager welcoming us to the hotel. What a nice touch! The concierge also made an excellent recommendation for dinner at a nearby sushi restaurant and got us a reservation right away (which is no small feat on a Saturday night in South Beach). In the morning, we had breakfast downstairs at De Rodriguez, the James Beard award-winning Cuban restaurant on the first floor of the hotel. Excellent as well! We will definitely be back the next time we are in South Beach.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

We had a blast. Located at the extreme south end of South Beach this place combines the fun of South Beach with the urban tranquility of being a few (4) blocks south of the "action" so you can actually sleep at night. Beach is uncrowded and the water is clear. The bar is inviting as are the complimentary Mojitos. The restaurant is better than average hotel fare and the Pineapple Upside Down Pancakes are a must try for breakfast. Staff are friendly and helpful and sometimes lost in translation, but make up for it in enthusiasm.

Room Tip: Ocean views not an absolute requirement. Higher floors are better but street noise is minimal.
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  • Stayed: August 2013, traveled with family
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Thank JC R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Bentley Miami/South Beach

Address: 101 Ocean Drive, Miami Beach, FL 33139-7212
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Miami Beach
#37 Business Hotel in Miami Beach
#39 Family Hotel in Miami Beach
#41 Romantic Hotel in Miami Beach
#46 Luxury Hotel in Miami Beach
#53 On the Beach Hotel in Miami Beach
Price Range: $276 - $774 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Bentley Miami/South Beach 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Bentley Miami South Beach Hotel Miami Beach
Hilton Miami Beach
Hilton Hotel Miami Beach

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