This property is a nice alternative to our experience at the W on Southbeach. It certainly does not have the swagger of the W, but still delivered much of what we anticipated. The pool is small, but rarely crowded, in the pool. Water temp during this week's cool temps was warm and comfortable. When we arrived at 2 PM on a Thursday afternoon, there were no more lounge chairs. Eddy, the pool butler brought some over from the beach. The process took about 20 minutes, but I appreciated that he made it work. The frozen grapes and variety of sun tan lotions were another plus. The hotel did attract some children and I would have preferred to not have heard the continuous 'Marco Polo'.
Being Hilton diamond members was rewarded with complimentary continental breakfast which included great fruit, meats and a good selection of breads. My wife up charged to the full Buffett for $5 and had a made to order omelette, which she enjoyed. I do not agree with a previous post that this up charge is a negative. It seams fair. Service was hit or miss. Our requests for water, twice, were ignored until after we had finished breakfast. The second waitress realizing her delay brought us a big designer bottle of water and then Mimosa's. She seemed very sorry. Too bad we really didn't want the mimosas. They also did not seam to understand herbal tea, but after a while, they did find some.
We reserved a delux city view and were told we got an upgrade to a higher floor, the 9th, in the west building. The room was not ready until after 4 PM and they did not call me as promised, so I called at 4:30 and was told it was ready now. We were told to go to the 4th floor, cross over to the second elevator and go to the 9th floor. I thought this was a pain. By our second day we figured out that you could ride the west building elevator all the way to the street, you exit next to the parking garage. You just have to walk a short way to re-enter the lobby.
The room was of good size with an excellent bathroom and very comfortable bed. I was surprised that there was no couch, just some fabric chairs and a small glass table. The balcony in room 914 was very large. The view was interesting over Miami and the port. The cable service was the best I have seen with all the movie channels and on demand, not fee based, but through HBO, Showtime, etc.
The street noise is mostly blocked, but there is a busy restaurant just below our room. It seams that drivers after 11 PM need to blow their horns to show how important they are. By midnight, this seemed to be over. By 8 AM, the sounds of construction vehicles backing up could easily be heard too, from a project 2 blocks away.
We noticed, while on the deck, how well noise traveled. It was fairly noisey out side on the deck, and walking back in, the sliding glass door did a good job for most of it. Compared to our night at the W two years ago and the boom boom of the dance club til 4 AM, this was an improvement.
We enjoyed our dinner at 'A Fish Called Avalon' a nice 7 block walk and lunch at Niki Beach next door. We also parked at Niki Beach for 3 days for $10 per day, much cheaper than the Hilton. They allowed in and out privliages.
We enjoyed the walk just south of the Hilton into South Beach Park. The path between the pool and the beach is dirt at the Hilton, but becomes paved just a few 100 yards south, great for jogging, people watching, and views of Miami.
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- Also Known As:
- Hilton Bentley Miami South Beach Hotel Miami Beach
- Hilton Miami Beach
- Hilton Hotel Miami Beach