We arrived from NY, SHUTTLE DROPPED US OFF AT WRONG HOTEL, 7 block walk.. hot day, so nice start..
The Hilton is an impressive hotel, located right on the beach. The staff open doors for all people coming in, good when you are loaded up with bags. Very quick and helpful in getting your room.
Hotel will charge your card $100 per night as security..
We were taken to our room, one Bed room Suite ( large and very plush, marble floors) large bathroom and large fridge and kitchen.. I had booked for a one bedroom with ocean view.. I had contacted reception, they said would move us to another room, which had a leak, so we never managed to move rooms.
Not complaining about the actual room, it was very nice, but i had booked this hotel hoping for a ocean view, with balcony, we didnt even have that. All rooms which were free were a downgrade (to a studio room) . We ended up staying in a room, but i am sure they knew we were not impressed.
Its possibly 20 hours in flying to get to Miami, you want a ocean view room, not one which faces a building.. let alone something like a balcony.
The main strip of Ocean drive is a good 10 min walk up, plenty of activity.. restaurants, people driving past in their loud flash cars. Good people watching from the sidewalk.
The pool area is nice, bar and food service also available down on the beach from the Hilton. You can hire chairs and umbrellas.. $30 for my wife and I. Pretty relaxing with the thousands of other people..
When we checked out, the reception guy actually gave us wrong account and we paid someone elses room, stating we had one night left.
I had to call account services from Vegas to have this sorted , as the money hadnt been returned.. It took 4 days to return.. Not good when travelling .
All in all, it was a good place, very friendly staff, will do anything they can too help.. which they did.
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- Also Known As:
- Hilton Bentley Miami South Beach Hotel Miami Beach
- Hilton Miami Beach
- Hilton Hotel Miami Beach