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Crescent Resort On South Beach
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Reviews (578)
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Show reviews that mention
All reviewsdiamond resortsocean driveon south beachone bedroom unitfull kitchenperfect locationlummus parkliving arearooftop deckart decopeople watchingsofa bedrestaurants and barscoffee makerper daybeach towelsvalet parking
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212 - 217 of 578 reviews
Reviewed September 14, 2012

Pros: Good location near To main tourist points, im front of the beach. the room is Big and confortable, and the reception atendents are very Gentle and friendly.
Cons: I missed balance weight, parking is so expensive, i saw some cockroach, and we had problems with the Air conditioning.

  • Stayed: September 2012
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1  Thank Ayogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2012

Stayed here for a long weekend and it was perfect. Location is ideal for being on South Beach. Walking distance to everything. Room was very nice, clean, and very accommodating. Jim (front desk) was a phenomenal help with all of our questions and have us great suggestions on places to eat. Will definitely stay here again.

  • Stayed: September 2012, traveled as a couple
    • Value
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2  Thank CSM419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2012

Our family stayed for 1 week. Our online booking.com reservations indicated the cost was $1500/wk. The hotel charged our credit card $1500.00 twice on the same day. A total of $3000 was debited on our credit card for a 1-week stay.

One and a half months later, we are still trying to get our money back. It was their mistake, they admitted it while we were there. However, they refuse to reimburst us.

THAT IS CALLED STEALING.... STEALING $1500 FROM A YOUNG FAMILY JUST TRYING TO HAVE A NICE VACATION TOGETHER BY THE BEACH.

And by the way, there are small ants ALL OVER the kitchen. Bon appétit!

Stayed: July 2012, traveled with family
5  Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IORManagement, Rental Marketing Manager at Crescent Resort On South Beach, responded to this reviewResponded September 13, 2012

Dear A B,
It is with deep regret that we overlooked the refund that is due you. Yes, you were charged twice due to an error in credit card reporting in our system. The refund to your credit card was requested by the resort on July 30th. We regret to say the refund was not processed at the corporate offices. After reviewing the processes we realized our error and your refund was processed yesterday, September 12th. It should show on your account as quickly as your bank/card company processes it on their end. Thank you for bringing this to our attention. It is our hope you will give us another opportunity to provide you with a wonderful vacation.
Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2012

I love the hospitality and professionalism of the staff at The Crescent Hotel on South Beach. Every one is very attentive from the GM Jim and front desk manager Sagine to the front desk staff Jennifer, Jose, and Jacques to the cleaning and maintenance employees. I would definitely be returning and recommending The Crescent to my friends, family, and associates!!!

  • Stayed: August 2012
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1  Thank DiamondLifeMusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

The staff is excellent ,house keeping wonderful.
GM Jim
Sagine
Jacque
Jennifer
Jose
The best!!! We have stayed here for weeks and I love the hotel. The staff is very helpful and go out of their way to help us. Without Ms. Sagine we will be lost, and she Has excellent customer service.

  • Stayed: August 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
1  Thank Drakeey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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