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“Nothing fancy but acceptable accomodations”
Review of Dorchester Hotel

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Dorchester Hotel
Ranked #118 of 210 Hotels in Miami Beach
Reviewed April 8, 2013

We stayed two nights and have no major complaints. The location is across the street from the beach; however, you get beach access thru the Marseilles hotel a short distance away. Everything else is within walking distance and we didn't get back in our car until we departed.

The Dorchester has a nice courtyard and a very nice pool. Parking ($29 night) is limited and self-park, but we had no problem getting a space. There is a resort fee ($10 per night) that covers Internet access and umbrella/chairs on the beach. This is really a deal as the umbrella and chairs would otherwise cost $40.

The room is clean and the beds are comfortable. Our room needed some repairs, but nothing major. The biggest downside is the lack of soundproofing. We were on the second floor and could hear people walking in the room above. The couple in the adjoining room had an amorous moment at 5 in the morning and the headboard banging against the wall was annoying. Fortunately, it didn't last too long!
There is no restaurant; however, there is a breakfast setup that is reasonably priced but severely understaffed. One guy was server, cashier, and busboy. He was a hustler, but definitely needed some help.
Overall it was a good experience and I would stay there again if in the area.

Room Tip: We purchased by bidding on Priceline at a 30% discount.
  • Stayed: April 2013, traveled with family
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1  Thank MODIAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this reviewResponded April 13, 2013

We would like to take this opportunity to
thank you for taking the time to let us know
about your experience with us. We are also
happy that we are in a great location close to
the beach and within walking distance to everything.

Thanks for commenting about our clean rooms,
and comfortable beds. We do have a preventative
maintenance program that is usually on top of
repairs but we pay close attention to your
observations and make immediate improvements.

Our rooms have above standard soundproofing provisions
and we will continue to evaluate whether we should increase
is a bit more. We always listen to our guest suggestions
and try to make improvements because here at the
Dorchester, it's all about you.

Thanks again!

Yours,
E. Hewitt, CHA
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 - 278 of 1,326 reviews

Reviewed April 7, 2013

This hotel was walking distance from Lincoln road, restaurants and acrross the street from tje the beach. The staff was friendly, shout out to Fannie at the front desk! She was super accomodating. Nice pool and outdoor patio. My only complaint is about the conditions of the bathrooms. They really need a deep cleaning.

  • Stayed: March 2013
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Thank altcast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this reviewResponded April 30, 2013

We are very happy to know that you
find our property to be in a great location
near restaurants and the Beach. As you
noted, our staff are among the best in the area,
and we take great care in selecting them.
We are very proud that they advance our
motto that ".."it's all about our guest".

With regards to bathroom deep cleaning, we
actually do that on a regular basis but note
comments.

Thanks again for your feedback.

Yours,
E.Hewitt
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013 via mobile

I had to stay for a night in Dorchester, as my hotel was overbooked. The service there was great, very friendly and nice front desk staff, however, the rooms are very basic and really old, was not even possible to closethe bathroom door. The reception put me in a room in a quite location, which was good, as I was there for business.

  • Stayed: March 2013
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Thank ThiesHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

Overall, Dorchester is located in a convenient area of Miami Beach, in close walking distance to the beach and Lincoln Street shopping. The staff is friendly and accommodating. After checking in, I quickly found that the piping was clogged in my bathroom. I immediately called the front desk and the problem was fixed by two staff persons within minutes. Needless to say, I was impressed with the people. The room, however, smelled musty and felt dirty. The sheets were clean, yet felt a bit damp due to the moisture in the air. I would recommend this room to spring breakers out for a good time and in need of a decent place to stay. I would not recommend this hotel to adults looking for a peaceful, relaxing stay on the beach. Watch out for resort fees and first floor rooms close to the roadway.

Room Tip: Choose a room on the second floor for a more peaceful stay.
  • Stayed: March 2013, traveled solo
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Thank Flyyogagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

Get beyond the slightly faded reception area, it is 1930s Art Deco and you find a Nice hotel and great staff especially helpful on late day before flight back to UK. The front desk staff especially Giovanni could not have been more helpful. Room and bed very comfortable. Good link with twin hotel on South Beach.

  • Stayed: March 2013, traveled with friends
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Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

I have just had a 2 night stay at the Dorchester with my partner. We are 27 & 30 years old. We were looking for a hotel that wasn't too expensive and had a good location on South Beach - both of which was met by the Dorchester. The hotel has a modern feel, our room was spacious (we had booked a double and had 2 double beds in our room) and it was clean. The stairway did smell of dog but it was honestly the only thing we could say badly about this hotel. The reception staff were fantastic and we got the impression they really cared about doing a good job and assisting guests with any query. They were really great. There were a couple of added perks that we found really useful (1) as well as having internet access in your room (at a charge) there was a computer available for use at reception free of charge - amazing! (2) there is a touch screen help desk that you can search on with details on eating out, nightclubs etc (3) there is tourist help desk (separate to reception) that can further assist you with outings etc and (4) you are given a pass for each day you stay with them which gives you a lounger and umbrella free of charge on South Beach right by the hotel - amazing! What more could you want. There is a pool, but we did not use this. We were also out and about a lot and did not eat at the hotel, so couldn't comment on that either.

Would I stay at this hotel again on the same budget? - yes.

One thing that did annoy me about Miami generally was that gratuity was already added into the bill and usually at the high end of 18-20%. Personally I don't like this because I think it doesn't encourage good service. I have now been told that you can ask for it to be removed from your bill ... but who wants to do that and kick up a fuss.

  • Stayed: February 2013, traveled as a couple
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Thank scotschic83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EKHGM, Manager at Dorchester Hotel, responded to this reviewResponded April 13, 2013

Dear Valued Customer:
Thanks for you you kink words about your
great stay. It encourages us to go the extra
mile to ensure that all our guest have a great
stay, like yours, while staying at the Dorchester.

We hope to see you again during your next
visit in Sunny Miami.

Yours,
E, Hewitt, CHA
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2013

We spent 3 nights in this hotel beginning of Februari 2013.
We had a long flight from Amsterdam via New York and hoped to enjoy Miami Beach for a few days before going on a round-trip in Florida.

Bad points:
* Dirty smell in the room and on the hallway (made us gag)
* The room was very dirty, dust and dirt everywhere (no difference after "cleaning" )
* 2 Queen beds which were both broken, one was a wooden plank and the other dropped 20 inches on 1 side
* No balcony
* VERY small and dirty bathroom (mold and rust everywhere)
* A lot of noise of the street (streetside room) and the neighbouring rooms, could literally follow conversations when people were talking in the next room
* Expensive parking
* No WiFi
* No coffee/tea making facilities
* No "yes we can"
We literally got sick of the room, had a cough and felt bad for a week

Good points:
* Close proximity to the beach

Room Tip: Don't take streetside rooms because of noise
  • Stayed: February 2013, traveled as a couple
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Thank Dutch T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dorchester Hotel

Address: 1850 Collins Ave, Miami Beach, FL 33139-7499
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #118 of 210 Hotels in Miami Beach
Price Range: $112 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dorchester Hotel 3*
Number of rooms: 96
Official Description (provided by the hotel):
Located in a tranquil courtyard setting across from the beach; three blocks from the Historic District. ... more   less 
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Also Known As:
Dorchester Hotel Miami

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