We arrived late in the evening to discover that there were major renovations going on at the Loews. While we had been informed before our stay, that there were renovations, we were not informed that this was a major renovation and would effect our stay! Noise from 9 o'clock in the morning was very loud and not conducive to a relaxing lie-in! I have no doubt when the renovations are complete, that this will no longer be a problem.
We booked a room with partial sea-view and requested a balcony. One was not available and the receptionist was not very communicative. Somehow, after another request to a different receptionist, a room with a balcony became available!! Reception were not very accepting of the fact that we had not been informed fully of the extent of the renovations and not very friendly. A simple apology would have sufficed instead of the high handed way we were treated! I informed reception at my disappointment in their attitude and received more of the same!!
All other staff were excellent and most helpful. The pool area is excellent! Great entertainment, water spritzes, samples of non-alcoholic cocktails, frozen grapes all make for a great stay. Location is excellent - beach may be accesed directly from the hotel. Breakfast in the dining room is of an excellent standard and the staff are very helpful and friendly.
Everglades tour is worth a visit as is the half-day tour of Miami. The house of Versace is worth a visit and I would definitely recommend the tour of this house.
Overall, our stay in the Loews Miami was very enjoyable and hopefully the staff at reception will learn to be a little more pleasant to weary travellers!
- Official Description (provided by the hotel):
- Located in the heart of South Beach’s vibrant Art Deco District, the renowned Loews Miami Beach Hotel recently completed a spectacular $50 million renovation, resulting in a vibrant new lobby experience; 790 transformed luxury guestrooms; an enhanced, oceanfront pool deck with direct beach access; SOAK Cabanas & Daybeds with new adult-only cabanas; enhancements to exhale South Beach spa and more. Four new restaurants and lounges include Preston’s Market, Miami Joe Coffee Co., Bar Collins and Nautilus, in addition to the award-wining Lure Fishbar - all offering an authentic taste of the destination via Flavor Miami. A curated food and beverage journey, Flavor Miami brings together Miami’s culinary greats, integrating their offerings throughout the on-property experience. Whether in-room, poolside or dining al fresco, guests can sip and bite their way through the city’s unique neighborhoods and culture. An inspired canvas for meetings and events, Loews Miami Beach Hotel has 65,000 square feet of beautifully redesigned function space, accommodating groups of 10 to 2,700 guests. Additional amenities include a fitness center; premium shopping at Splash and Splish retail boutiques; and a new state-of-the-art Kids Club offering areas for crafts, video games and outdoor adventures, to ensure a memorable family getaway. ... more less
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- Also Known As:
- Loews Hotel South Beach
- Loews South Beach
- Miami Beach Loews