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“Excellent Guest Service in Miami great value and location”

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Loews Miami Beach Hotel
Ranked #54 of 210 Hotels in Miami Beach
GreenLeadersSilver level
Reviewed August 25, 2014

I had the opportunity to spend 3 nights in the hotel and was very much surprised about the quality and service attitude I found!

Room rates are on the high side, welcome to Miami, however other price such as F&B are truly in line with the location, of great quality and service is truly outstanding. The Breakfast Buffet is one of the best I have come across in a very long time and truly outstanding.

The Lobby Bar is offering a large selection of different food & beverage items and does have nightly entertainment at least during the time I was there. Overall the service you will find from Bellboy to Bar staff, Room service to Reception- and Pool staff offer the best in my view.

It is not a new hotel and the lobby may look a little dark and out dated however the staff makes it all worth while. Bed rooms are nice but small, bed quality excellent and no noise at all! I can only highly recommend this hotel!

  • Stayed: February 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank GlobetroterAmericas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded August 28, 2014

Dear GlobetroterCostaRica,

Thank you for taking the time to review us. We are happy to hear that you found are prices reasonable and in line with South Beach. But we are most happy to hear that the staff was great! We pride ourselves on delivering genuine Loews hospitality and it sounds like they did just that.

I hope your business stay with us was a successful one. We hope to welcome you back again – hopefully next time for a well deserved vacation. Happy Thursday!

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2,588 - 2,594 of 6,804 reviews

Reviewed August 25, 2014

My experience was horrible and the way we were treated tells us that racism still exists even if you have money and can pay to stay at one of the nicest hotel on South Beach. Before staying here be sure to take notes of everything on the website because the employees will not mention anything the hotel has a offer. It is truly a beautiful hotel. Perfect for family's

  • Stayed: August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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6  Thank Sherridda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2014

Traveled with 3 yr old and 3 month old. Got the crib and children's toy at check in. Small fridge for the room no problem. Lure restaurant, fine dining and kid friendly. Pool beautiful, kids toys available. If older then scheduled activities for kids. Our fourth visit. Great location between the old South Beach strip on Ocean and the cool food, beverage and shopping strip on Lincoln. There are extra charges for beech umbrellas, beds and chairs but also have food and beverage service on the beach. A couple of good shopping opportunities in the hotel. Check because they offer good rates on occasion. Also extra for gym. $10/day

  • Stayed: August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank jcpollock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded August 27, 2014

Dear jcpollock,

Thank you for taking the time to review us. We are glad to hear you made it to our Lure Fishbar – it was recently named Best Seafood Restaurant in Miami! We hope you tried the pot of gold for dessert.

We are so happy to hear that this is the 4th time you vacation with! If you haven’t already signed up – please look into our YouFirst program! It sounds like you would be a great fit! Sounds like you had a good stay with us and we hope to welcome you back with us soon! Happy Wednesday!

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Reviewed August 24, 2014

Stayed here while in Miami in January it's a beautiful hotel, when we checked in we were asked if we would like a tour of the hotel, although we declined the gesture was very much appreciated. Our room was clean and modern with a gorgeous partial sea view of Miami Beach. Any staff that we encountered were very nice. They have amazing complimentary hot chocolate in the lobby and refreshing fruit water at the pool. The hotel is in a excellent location, minutes from Lincoln Road and Ocean Drive. The only issue I had was even though it was January there wasn't a free sunbed at the pool area it also seems to be quite shaded but I wouldn't hesitate in staying at Loews Miami again.

Stayed: January 2014, traveled with family
1  Thank Eve19_74_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded August 27, 2014

Dear Eve19_74_13,

Thank you for taking the time to review us. Clean and modern with partial ocean view sounds like a great way to start the vacation.

We love to hear that the staff was nice and helpful. We pride ourselves in the genuine Loews hospitality and are happy you were able to enjoy that. You mentioned our location – it makes us happy to hear that you were able to take advantage of it. Sorry it was difficult to find a sunbed but we do hope you were able to soak in the rays.

Thank you again for reviewing us and we hope to welcome back with us soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2014 via mobile

Located on the beach with a wonderful gym and pool area that leads to the beach. This IS the place to stay on south beach. Love the service and beautiful rooms. Walking distance to Lincoln road and steps from the beach while being treated like royalty. What's not to like?!

Stayed: January 2014, traveled on business
1  Thank Joseph F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded August 26, 2014

Dear maltafaz,

Thank you for the kind words. We are happy to hear that while you joined us for business you were able to break a sweat at the gym. We are even happier to hear that you consider us THE place to stay in south beach. We hope to welcome you back again – hopefully this time for a vacation. Happy Tuesday!

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Reviewed August 23, 2014

Jessica T. At the shop fish has gone well beyond call of duty. So helpful in our little dilemmas found quick solutions. My daughter would knew her by her first name and would want to go to her for everything. People like her make you want to return time and time again.

Room Tip: We stayed in the older building once it's not as nice service was not as good either. So if you...
  • Stayed: August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Arif E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded August 26, 2014

Dear Arif E,

Thank you for finding the time to review us. We are happy to hear that Jessica T made your experience a great one. We pride ourselves in delivering a genuine Loews hospitality so it makes us extremely happy to hear about Jessica T. We are also happy your daughter felt it too. Thank you again for reviewing us and we hope to welcome the family back with us soon. Happy Tuesday!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2014

The Goods:

Clean hotel and rooms
Friendly and service-oriented staff
Location

The Bads:

Prices (regular Miami-prices overall, but let one decide about giving tip instead of automatically including a 20% service charge on each bill, especially when this is not mentioned by any of the staff)
Premium King Room could use an update (especially the bathroom)
Clogged bathroom sinks
Pool (rather small and overcrowded)
Beach chairs (free and in sufficient quantities at the pool, but 2 chairs + umbrella will cost you $45 / day at the beach)

Room Tip: Don't be fooled, Premium King Rooms are not as premium as one would expect
  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mzoomers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded August 26, 2014

Dear mzoomers,

Thank you for taking the time to review us. We are glad to hear that you found the hotel to be clean, the staff to be friendly and the location to be perfect!

We do apologize if you felt that the prices were expensive for certain things. Per your mention of our pricing, and as we are a 4-diamond property we try to maintain our rates competitive with other hotels of our caliber in Miami Beach. We do apologize if you felt that the prices were a bit high for your liking. Despite some negatives during you stay, it sounds like overall you had a good experience thanks to a polite staff, a clean room and a well-located property. We hope you revisit us soon for an even better experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Miami Beach Hotel

Address: 1601 Collins Ave, Miami Beach, FL 33139-3112
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Miami Beach
#20 Family Hotel in Miami Beach
#24 Spa Hotel in Miami Beach
#25 Romantic Hotel in Miami Beach
#40 Luxury Hotel in Miami Beach
#44 On the Beach Hotel in Miami Beach
Price Range: $270 - $705 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Miami Beach Hotel 4.5*
Number of rooms: 790
Official Description (provided by the hotel):
Located in the heart of South Beach’s vibrant Art Deco District, the renowned Loews Miami Beach Hotel recently completed a spectacular $50 million renovation, resulting in a vibrant new lobby experience; 790 transformed luxury guestrooms; an enhanced, oceanfront pool deck with direct beach access; SOAK Cabanas & Daybeds with new adult-only cabanas; enhancements to exhale South Beach spa and more. Four new restaurants and lounges include Preston’s Market, Miami Joe Coffee Co., Bar Collins and Nautilus, in addition to the award-wining Lure Fishbar - all offering an authentic taste of the destination via Flavor Miami. A curated food and beverage journey, Flavor Miami brings together Miami’s culinary greats, integrating their offerings throughout the on-property experience. Whether in-room, poolside or dining al fresco, guests can sip and bite their way through the city’s unique neighborhoods and culture. An inspired canvas for meetings and events, Loews Miami Beach Hotel has 65,000 square feet of beautifully redesigned function space, accommodating groups of 10 to 2,700 guests. Additional amenities include a fitness center; premium shopping at Splash and Splish retail boutiques; and a new state-of-the-art Kids Club offering areas for crafts, video games and outdoor adventures, to ensure a memorable family getaway. ... more   less 
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Also Known As:
Loews Hotel South Beach
Loews South Beach
Miami Beach Loews

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