Was looking forward to treating my sister to a special bday weekend in South Beach including a massage at the Loews. The people at spa services were incredibly disappointing and somewhat rude and belligerent after they informed me that I had never booked the appt. There was a lot of back and forth phone calls but in the end I felt deceived and do not feel the spa was a first class operation. While our room was very nice and spacious our pool experience left us disappointed as well as pool service was impossible to flag down and after trudging to the bar ourselves the staff there was inattentive and busy talking to each other. I expect as a frequent traveller to beautiful hotels and resorts to be made to feel that I am a valued guest. This was not our experience at the bar nor were the drinks we ordered drinkable. How does one screw up a pina coloda? I gave the Loews a shot as friends had recommended it but I would never want to return. My guests and I also felt the beds were not up to the standard that a hotel like the Loews should provide.
- Official Description (provided by the hotel):
- The moment you arrive, you are inspired and delighted by everything you see ... From tranquil walls of water and ocean views around every corner to vibrant, modern and supremely comfortable accommodations. With the best location on the beach, the most attentive, genuine staff, and striking design inside and out, you'll truly appreciate every moment at Loews Miami Beach Hotel. Time and time again. Loews Miami Beach Hotel is the premier Miami Beach luxury hotel experience, located in the heart of South Beach, directly on the Atlantic Ocean. Our hotel showcases a palm tree-lined promenade, sparkling oceanfront pool flanked by our luxurious, St. Tropez-inspired cabana deck SOAK. The cabana deck is comprised of eight state-of-the-art poolside cabanas featuring private rooftop terraces and plush, luxury daybeds for day or weekly rentals. ... more less
- Reservation Options:
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- Also Known As:
- Loews Hotel South Beach
- Loews South Beach
- Miami Beach Loews