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“South Beach can be expensive, but don't even think to save your money by staying here unless it's a double room” 2 of 5 bubbles
Review of SBH South Beach Hotel

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SBH South Beach Hotel
Ranked #87 of 202 Hotels in Miami Beach
Los Angeles, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“South Beach can be expensive, but don't even think to save your money by staying here unless it's a double room”
2 of 5 bubbles Reviewed March 14, 2013

Planned my trip and called the front to notify them that I was coming in on a red eye the next morning. I was advised that if I wanted a room, I need to book for the night before as check in begins in the afternoon.

I called the hotel and told the front desk that I was arriving next morning, and when I arrived they gave my double room away the night before as I was a "no show"

Unhappy, I asked to speak with the manager, and she was immediately defensive of her staff, shifted blame to me and tried to force her issue by labeling me as aggressive. Although we were provided with 20% off that night for a single king size room, it doesn't make up the difference in the night I previously paid for.

The king size room has an open shared shower/toilet, so once you shower, the entire floor is wet for hours. Thus, you need to wear shoes to go to the bathroom. Due to the water, some areas of the wall have rot. Water temperature also did not get very hot, and shower lacked water pressure.

The double room we eventually were able to move to had a separate tub/shower, so that issue was resolved.

The two gentleman that have their own little restaurant inside the hotel are very nice and accommodating.

Other than the graveyard shift staff, the others were not as hospitable.

No parking at hotel, but there is a garage on 20th. Cash only about $30/night with in and out privileges. Just be sure to plan ahead when you get your car because they are not fast. Average wait time was about 12 minutes.

No water or snacks to purchase, but there is a Walgreens on 23rd a couple blocks away.

Overall, if you want to be in South Beach and just need a room, it will suffice. Just get the double room. I would also recommend second floor.

Room Tip: Double room, Second Floor
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank KB24-TLN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We apologize for the inconvenience that you had. We hope that you will give us another chance to regain your trust with our upgraded rooms and renovated hotel.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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421 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
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English first
Phoenix, Arizona
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed March 14, 2013

I spent 3 nights at the South Beach hotel with a group of friends recently. By far the best thing this hotel has going for it is location and price. For this price, it is hard to beat the location. One block from the beach and just a short walk or easy cab ride away from all the top hotels and bars. The rooms were clean and perfectly acceptable. You definitely are paying for what you get, which in this case, isn't luxury, but I found little to complain about. The staff were a bit slow with check in, but were otherwise quite helpful. I would stay here again.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We are delighted to hear that you enjoyed your last stay with us and cannot wait to have you return and enjoy our new room upgrades.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lititz, PA
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed March 8, 2013

You won't have a coffee maker in your room. Or free newspapers....or a box of tissues. You will have a very clean, moderately-sized room with a large flatscreen television with a nice assortment of channels. The room is comfortable, but if you are on the first floor, you will hear noise above you.

The location is good. The hotel is a block off of the main drag, and is two blocks from the beach. There is a park across the street. The price is reasonable for South Beach...although you are a few blocks from the major activity. South Beach is expensive,

I had two problems with the hotel:
1. They sold us a tour of the Everglades for $50 each. "But its $35 downtown," we said.
The hotel representative said that that is because the cheaper tours take you top a tourist trap, while their tour takes you to Everglade National Park." We bought the tour, and we were taken to the tourist trap anyway..a total waste of time and money. Basically, the hotel indicated that there is nothing that they could do about it.
2. Upon checkout, I noticed that they double-billed us for breakfast. I pointed this out to the desk clerk, who said he'd take care of it. He didn't. After ahalf-dozen calls, I finally got my money back.

In sum, if you stay at the South Beach, you'll save some money and have an OK hotel room. Just watch out!

Room Tip: Pick a room on the second floor.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank pennsylvaniab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We apologize for the inconvenience that you had. We hope that you will give us another chance to regain your trust with our upgraded rooms and renovated hotel.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed March 3, 2013

Don’t develop any expectations , in order not to be disappointed , it is a 1-2 starts hotel , bad service ,noisy , you hear everything around you , only the location is very good
the attitude is quite disrespect

Room Tip: Sorry - can't
See more room tips
  • Stayed March 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Amichai B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us in 2013!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We apologize for the inconvenience that you had. We hope that you will give us another chance to regain your trust with our upgraded rooms and renovated hotel.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 24, 2013

My demands are pretty basic when it comes to hotels: good location, nice clean rooms/sheets/bathrooms, and affordable price. i dont need anything insanely pricey and i sure as hell dont want to stay in a dump just to rest my head. but this place does the trick for you. i stayed here VERY last minute in december 2011 and got a good deal on hotels.com during the xmas and NYE season. the place is walking distance to the beach (2 blocks), lincoln avenue, and collins ave. good price and the staff is nice. if youre looking for above average with good price and the basics of living for a good time. come here. also we got a free upgrade to a suite with a kitchenette.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MarisaEve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We are delighted to hear that you enjoyed your last stay with us and cannot wait to have you return and enjoy our new room upgrades.

We did remove our kitchenettes from all of our rooms, however, our new on site restaurant is set to open in February 2015.

We look forward to welcoming you home again soon!

Respectfully,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasília
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed February 16, 2013

Very good hotel, in a great location, just a few squares from the famous Lincoln Road and its many restaurants and stores. The beach is also very near and the staff is very nice. The rooms are clean and confortable. Breakfast is not included, but there are many options nearby, including some delis. Parking the car is not a problem, although there is not a hotel parking. As in most of the Miami beach hotels, there is a valet park that you can pay for. I think it is worth staying at this hotel, as the prices are very good.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MARCIA1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We are delighted to hear that you enjoyed your last stay with us and cannot wait to have you return and enjoy our new room upgrades.

We also have begin providing Valet Parking service at the front of our hotel. We hope that will eliminate your only concern on your last visit.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 13, 2013

Stayed there for 3 nights in January 2013. Loved the breakfast room which looks out to the pool and beach. I arrived early (like 8 am), after more than 20 hours flight from Sydney and was given a room and a breakfast (free)! I wanted to hug the nice friendly receptionists.

The location was great, with beach access, bus, restaurants and nightclubs around. The room was adequate though my boyfriend found the bathroom a bit small (LOL, he's getting a bit fat, I think). The air conditioning was a bit noisy but we could open the windows to enjoy the sea breeze. The conceige sent me to a wrong location for the post office but I had a good walk around the area and found a nearer post office. All came out well. I would recommend friends to stay in this hotel.

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Enid W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimmyMouawadGM, General Manager at SBH South Beach Hotel, responded to this review, January 22, 2015
Thank you for choosing to stay with us!

We are pleased to announce that our hotel has gone under complete renovation since your last visit. We are delighted to hear that you enjoyed your last stay with us and cannot wait to have you return and enjoy our new room upgrades.

We have also moved our Beach Access closer right on 21st Street where our hotel is located and still offer 2 Beach Chairs daily as part of our service fee.

We look forward to welcoming you home again soon!

Best Regards,

Jimmy Mouawad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SBH South Beach Hotel

Property: SBH South Beach Hotel
Address: 236 21st St, Miami Beach, FL 33139-1702
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#36 Business Hotel in Miami Beach
#51 Romantic Hotel in Miami Beach
#52 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — SBH South Beach Hotel 4*
Number of rooms: 51
Official Description (provided by the hotel):
This unique contemporary boutique hotel is located in the heart of South Beach's Art deco District. Walking distance to world famous Ocean Drive, Lincoln Rd Mall restaurants, nightlife and sandy beaches. Renovated in a contemporary style that provides all the conveniences required by today's travelers. ... more   less 
Reservation Options:
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Also Known As:
Hotel South Beach
South Beach Hotel Miami
Miami Beach South

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