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“Not as bad as I thought....” 4 of 5 bubbles
Review of Clinton Hotel South Beach

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Clinton Hotel South Beach
Ranked #153 of 202 Hotels in Miami Beach
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not as bad as I thought....”
4 of 5 bubbles Reviewed June 29, 2014

The staff was amazingly professional and was there to service my requests. I caught the complimentary airport shuttle to the hotel - It arrived and left on time. Same as the return trip from hotel to airport.

Location - 3 blocks from the beach, surrounded by restaurants, most of the shopping is on Collins Ave (1 block east of hotel). The hotel pool is a bit small, but just take a dip in it to say that you used every amenity the hotel has to offer.

The room itself was decent - very typical Art Deco district hotel rooms - old/ bandaged and as clean as it will be. There was a mini leak in the room during the torrential downpour and smelled a bit musty afterwards, but didn't ruin my stay there.

  • Stayed June 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lazytiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, General Manager at Clinton Hotel South Beach, responded to this review, June 20, 2015
Thank you for your recent visit and for sharing your feedback.

We are happy to hear that you had a great time and enjoyed your stay. We are thrilled to announce the Clinton Hotel has recently undergone a change of Ownership, and will be striving to provide various enhancements to improve our guest experience.

We hope you will return in the near future to experience all the exciting improvements!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,401 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (171)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 27, 2014

when i went to the this hotel the customer services was amazing. when i got to the front desk, the front desk rep was amazing. her name was chantale and she was multitasking like no other. the Clinton hotel was an amazing stay for me when it comes to the rooms, staff and atmosphere. i would recommend this hotel to anyone.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jacob m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, General Manager at Clinton Hotel South Beach, responded to this review, June 20, 2015
Thank you for your recent visit and for sharing your feedback.

We are happy to hear that you had a great time and enjoyed your stay. We are thrilled to announce the Clinton Hotel has recently undergone a change of Ownership, and will be striving to provide various enhancements to improve our guest experience.

We hope you will return in the near future to experience all the exciting improvements!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed June 26, 2014

For my first trip to Miami, I picked the Clinton as I found a good deal online for a room for a week. Although there are many mixed reviews here, my experience was largely a positive one - check in was smooth and friendly, the room was a lovely size and had a good bed, nice shower and good Wi-Fi. The shuttle to the airport is very useful too (I would suggest making your own way to the hotel).

All the staff were friendly and helpful and even though my room faced the front street and had the lift opposite, I was happy to have a view and the noise that many reviews mention was not really an issue (except perhaps on the weekend but there is little the hotel can really do about this - some parties were more considerate than others).

The concierge was also helpful in organising an excursion though I would not advise the hop on hop off bus tour that picks up from outside the hotel - the quality of this tour was not satisfactory and had the hotel not endorsed it, I would have chosen another tour. However, Dijon was fantastic in booking an excursion for me and was always cheerful and pleasant (as were all the staff).

The only two points I had were regarding the complimentary breakfast which one needs to get a token for and can only get eggs and house fries. This was awkward and I ended up going out to breakfast nearby instead as it was more satisfying and better quality. I believe management need to review offering a breakfast service - a limited menu is a good idea but the current offerings do not really add any value. I would suggest either expanding options or doing away with the service altogether and allowing guests to pay their way or go elsewhere.

Secondly, whilst the hotel was clean, I did feel sometimes my room could have done with a deeper clean - please note this is a personal preference and there is an existing good standard of cleanliness in practice. As the hotel has a unique design aesthetic that is rather subjective (as all decor is!), a higher standard of cleanliness would enhance the experience one has at the Clinton.

Aside from these points, I cannot fault the hotel's efforts to ensure I had a good stay and all factors considered, I had a good time at the Clinton and with the deal I got, this was even better. If you like a hotel with a bit of character and don't mind the shabby chic, you will enjoy the Clinton. I would certainly stay here again

Room Tip: If you want a view, you'll have to accept some noise will come with it.
See more room tips
  • Stayed June 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PunjabiNo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, General Manager at Clinton Hotel South Beach, responded to this review, June 20, 2015
Thank you for your recent visit and for sharing your feedback.

We are happy to hear that you had a great time and enjoyed your stay. We are thrilled to announce the Clinton Hotel has recently undergone a change of Ownership, and will be striving to provide various enhancements to improve our guest experience.

We hope you will return in the near future to experience all the exciting improvements!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 26, 2014

The Clinton was a lovely place in perfect location right in the center of South Beach. This hotel is a couple blocks away from the beach and all the crowds and noise that go with it. Service was wonderful and the rooms were clean and very affordable. Rita checked us in and was very pleasant and helpful with directions. I thoroughly enjoyed my stat at the Clinton and will return soon!

Room Tip: The hotel is not huge so I think all of the rooms would be equally good.
See more room tips
  • Stayed June 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, General Manager at Clinton Hotel South Beach, responded to this review, June 20, 2015
Thank you for your recent visit and for sharing your feedback.

We are happy to hear that you had a great time and enjoyed your stay. We are thrilled to announce the Clinton Hotel has recently undergone a change of Ownership, and will be striving to provide various enhancements to improve our guest experience.

We hope you will return in the near future to experience all the exciting improvements!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed June 25, 2014

I was recently in south beach on business, and had chosen the Clinton hotel based solely on location. I picked it at random, as I have never stayed in south beach before.
I was TOTALLY pleased! even though I was there on business, I did want to take a little down time and loved the fact that the hotel offered a free happy hour at the bar, free drinks, who doesn't love that! Also the fact that it was only a 3 minute walk to the beach....allowed me to take in some sunshine without dipping too far into my work time.
The room was nice and clean, and when i requested a quiet room, Rita, who checked me in put me in a room that was just what I asked for...quiet. It had no view, which she mentioned, but that didn't matter to me since i had work to do.
It was a short cab ride to the convention center and walking distance to some good restaurants that seemed local, not your typical tourist traps.
During the day, I was even able to get some work done on my laptop out by the pool area which was pretty quiet and had a relaxing feel in the middle of a very busy lobby, bar area and south beach...which i have learned is pretty hectic and kind of party central!
If i have to come back to south beach on business or pleasure, I will definitely choose the Clinton....the entire staff was awesome and super helpful to me.

Room Tip: specify what you want upon check in....south beach can get pretty loud, so if you want a quiet room...
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank john j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, General Manager at Clinton Hotel South Beach, responded to this review, June 20, 2015
Thank you for your recent visit and for sharing your feedback.

We are happy to hear that you had a great time and enjoyed your stay. We are thrilled to announce the Clinton Hotel has recently undergone a change of Ownership, and will be striving to provide various enhancements to improve our guest experience.

We hope you will return in the near future to experience all the exciting improvements!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 24, 2014

Thus hotel is cosy, nice and feels like home. The restaurant food from next door wasn't all that great. The concierge was really helpful. The one name I can't forget is Chantale. She is very friendly, bubbly and nice. Durning check in she ask about my day and look really tired but had the energy of two toddlers. Literally every I was there I came down stairs just for her and tell her about my day and my husband's day. She seemed so interested and always so happy to hear my stories. The hotel staff and service is great. I felt like I knew Chantale. Anyone that goes needs to encounter Chantale I promise you won't regret.

Room Tip: Ask for rooms that are quiet side
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank _soyoh_1H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, General Manager at Clinton Hotel South Beach, responded to this review, June 20, 2015
Thank you for your recent visit and for sharing your feedback.

We are happy to hear that you had a great time and enjoyed your stay. We are thrilled to announce the Clinton Hotel has recently undergone a change of Ownership, and will be striving to provide various enhancements to improve our guest experience.

We hope you will return in the near future to experience all the exciting improvements!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach Island, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 21, 2014

This little hotel is so old fashion and cute. The color remind me of the 90's groovy look. The staff is amazing. Always attentive to us even if they may be in a deep conversation with another employee about work; they put it on hold to accommodate to our demands. My children mother talked Chantale's eat off for a good 30minutes. She was polite enough to listen and continue the conversation with my mother. Rooms were gorgeous I recommend lofts to anyone that visits. Even better the hotel is in the middle of everywhere. Clubs, mall, food areas. Don't forget to speak to concierge about all his discounts and promotions he has for clubs.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Channel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, General Manager at Clinton Hotel South Beach, responded to this review, June 20, 2015
Thank you for your recent visit and for sharing your feedback.

We are happy to hear that you had a great time and enjoyed your stay. We are thrilled to announce the Clinton Hotel has recently undergone a change of Ownership, and will be striving to provide various enhancements to improve our guest experience.

We hope you will return in the near future to experience all the exciting improvements!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clinton Hotel South Beach

Property: Clinton Hotel South Beach
Address: 825 Washington Ave, Miami Beach, FL 33139-5802 (Formerly The New Clinton Hotel & Spa Miami)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#102 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clinton Hotel South Beach 3.5*
Number of rooms: 89
Official Description (provided by the hotel):
Plan your escape to one of the world's most extraordinary destinations. Set right in the middle of Miami's legendary South Beach, mere moments from an abundance of top-flight shopping, attractions, and entertainment, Clinton Hotel South Beach welcomes you with a seamless blend of hip refinement and warm, gracious service - all for terrific value. Whether you're kicking back in your tasteful room or suite, lounging in one of the cabanas by our private pool, or hosting a relaxed gathering in our modern on-site event venue, you'll find yourself captivated by our hotel's laid-back appeal and comfortable charm. And our prime Washington Avenuelocation encourages discovery - from the galleries and boutiques that line the nearby streets to the one-of-a-kind nightlife that simply cannot be missed. Let Clinton Hotel South Beach make your Miami visit truly special. Join us today. ... more   less 
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Also Known As:
The New Clinton Hotel And Spa Miami
Clinton Hotel Miami Beach

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