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“Best Concierge Service”

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Clinton Hotel South Beach
Ranked #152 of 207 Hotels in Miami Beach
West Hollywood, California, United States
1 review
“Best Concierge Service”
Reviewed November 9, 2012

Being part of the hospitality industry, I was amazed at the service that Joel, the concierge provided for me. Just extraordinary service that went above and beyond what is expected out of the services of the hotel. Thank you Joel.

Room Tip: When booking anything, ask for Joel.
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltase, Manager at Clinton Hotel South Beach, responded to this review, November 12, 2012
Dear Chris, Thanks for taking the time to review the Clinton Hotel we do appreciate all your positive comments about the staff and the hotel. We did share your positive feedback with the staff and specially with Joel . Thanks again for this wonderful review. Best Regards
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1,409 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (171)
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Romano D'Ezzelino
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 7, 2012

It was my first time at this hotel but I must say that it was worth going there. Their price was lower then other hotels in the area. Room was clean and the hotel reception people were great. It is just 2 blocks from the Ocean Drive and the beach. A lot restaurants are steps away. A would recommend.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cele46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltase, Manager at Clinton Hotel South Beach, responded to this review, November 12, 2012
Dear Azelino, Thanks for taking the time to review the Clinton Hotel . We are glad to read your comments on your recent stay at the Clinton . We were delighted to read that you enjoyed your stay and you liked hotel location, staff, and service. Thanks again
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Denver, Colorado
2 reviews
Reviewed November 4, 2012

The website misrepresents the actual hotel condition, rooms and amenities. Room was very small and marginally clean with very little closet space and tight. We had to hang a shawl over the window blinds as the light streaming into the room felt like daylight. Very noisy. The elevator was out of commission for 4 out of the 5 days we were there. The only reason it gets a 1 is for the location and the lobby staff is very friendly. The cockroach didn't help either. A BIG ZERO!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike3770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltase, Manager at Clinton Hotel South Beach, responded to this review, November 7, 2012
Dear Guest, Thanks for your visit and the review .I regret that the Clinton hotel did not meet your high expectations. In response to the questions pointed first of all our rooms are big for south beach standards. We receive many praises for the rooms and size of the bathrooms. The Clinton hotel is located in the heart of South Beach offering everything at a walking distance , beach, shops , restaurant clubs and every type of entrainment. The hotel did have many faces of renovations and we do have many room types catering guests from budget to luxury. Guest satisfaction is our main goal that's why we offer more amenities than brands or larger chains. I would like to have the opportunity to invite you and show you other room types and the amenities .
Best Regards
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Travelers are raving about these Miami Beach hotels

York, United Kingdom
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 4, 2012

The whole hotel has been very well designed especially the water feature which runs between the ground floor rooms. our bathroom was classy and uncluttered with a very powerful shower, the only thing that let the room down was no drawer unit to put clothes. The service from the reception was always helpful and friendly. Breakfast was in the cafe bar ajoined but our service was very slow when I asked where ours was they said they had ran out of croissants but hadn't offered us anything else prior to me asking ! The hotel is 5 mins away from the beach and if you ask they will supply towels to take with you - nothing is too much trouble although we didn't get our free welcome drink as advertised and forgot to ask. I would rebook if ever the opportunity came along :-)

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Clinton Hotel South Beach, responded to this review, November 6, 2012
Dear Guest, Thank you for your wonderful review , the staff at the Clinton is very happy to hear that you enjoyed your vacation at the Clinton hotel. We do work everyday to improve the quality of the hotel and the service.
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Miami Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2012

I didn't enjoy the staying there at all!!! And what made it worse is that very early in the morning i was sitting by the creepy pool area and saw one of the hotel workers pour the whole gallon of BLEACH into the swimming pool!!!!! and what scared me is that there were pool toys for kids in there!!!! Can you imagine your kids swimming in the pool full of BLEACH??!!!!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tua s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Clinton Hotel South Beach, responded to this review, November 6, 2012
Dear Guest, Thank you for your recent visit, and for your review. I regret that the Clinton hotel did not meet your high expectations. I would welcome an opportunity to invite you and to show you the pool procedures in order to eliminate your concerns. Please reach out to me directly and I will personally see to it that your next visit it will be amazing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, Connecticut
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 2, 2012

Excellent stay in Miami in a great location! The concierge Joel was very helpful and informative and was available at all times if we had questions. Very knowledgable about all of the best clubs and nightlife in general. He will make your plans for you and guarantee you have a good time! Overall a very quaint hotel in the heart of South Beach. Free drinks every night from 7-8 at the hotel bar. Right around the corner from the hustle and bustle of Ocean Drive and 2 blocks from the beach! Stay here if you want to be close to everything in South Beach and you value great service at an affordable price!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Clinton Hotel South Beach, responded to this review, November 6, 2012
Dear Guest, I am glad to hear that you enjoyed your stay at the Clinton Hotel. The staff at the Clinton is dedicated to make sure that every single guest receive special attention. We always value our repeated Guests please reach out to me next time you come to South Beach and i will make sure that you have even a better experience. Best Regards
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Morristown, New Jersey
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 31, 2012

I stayed here a month ago. It is a boutique hotel at a budget rate. Overall I thought it was nice, the staff were very nice and helpful. The restaurant gives a free breakfast with a ticket from the front desk. The breakfast was a bagel or croissant with a coffee only. I got my beach towel and chair from the desk and walked 2 blocks up to the gorgeous Miami Beach.
The room was different I did have a serious problem with the blue light in the hallway and the front desk changed it immediately. The bathroom was large with a good size shower and a small counter for the sink.
It is an older hotel so the elevator is very small and slow moving. The hallways are very dark with very little lighting coming from the floors. That and there is a bad smell coming somewhere which you will smell in the hallways too. Those are the 2 drawbacks of the entire Clinton Hotel I found when I stayed there. Overall it was a good boutique hotel.
It is in a nice area of Miami Beach because you can walk outside and you have a 7/11 covenience store, restaurants, and many stores to go to besides Ocean Drive.
It is right next to Dash the Kardashians dress store also. Up about 10 blocks is Lincoln Highway which is another shopping mecca.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dakim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lta791, Manager at Clinton Hotel South Beach, responded to this review, November 6, 2012
Dear Guest , I am very happy to read and share with the staff this wonderful review. The staff at the hotel is very happy to hear that you enjoyed your vacation while you staying with us. We do work everyday to improve the quality of the hotel and the service. Recently we did upgrade all the suites in the second floor and the pool area. Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clinton Hotel South Beach

Property: Clinton Hotel South Beach
Address: 825 Washington Ave, Miami Beach, FL 33139-5802 (Formerly The New Clinton Hotel & Spa Miami)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#102 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clinton Hotel South Beach 3.5*
Number of rooms: 88
Official Description (provided by the hotel):
Plan your escape to one of the world's most extraordinary destinations. Set right in the middle of Miami's legendary South Beach, mere moments from an abundance of top-flight shopping, attractions, and entertainment, Clinton Hotel South Beach welcomes you with a seamless blend of hip refinement and warm, gracious service - all for terrific value. Whether you're kicking back in your tasteful room or suite, lounging in one of the cabanas by our private pool, or hosting a relaxed gathering in our modern on-site event venue, you'll find yourself captivated by our hotel's laid-back appeal and comfortable charm. And our prime Washington Avenuelocation encourages discovery - from the galleries and boutiques that line the nearby streets to the one-of-a-kind nightlife that simply cannot be missed. Let Clinton Hotel South Beach make your Miami visit truly special. Join us today. ... more   less 
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Also Known As:
The New Clinton Hotel And Spa Miami
Clinton Hotel Miami Beach

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