Only one night on our way home but we found everything excellent. From the moment we arrived and the car was taken away (at a cost) for parking, all the staff were very friendly and helpful. The room was very nice. One complaint, the fridge, although running was not cooling or freezing. The guy that brought our bag up found it to be so and said he would report it, but nothing had been done when we left. We had no great cause to use it so it was not really a problem. We asked for late check out as our flight was not until 11pm. We were given until 1.30 complimentary, but we decided to pay the extra $120 to stay as long as we wanted which gave us an extra day on the beach. Beware though that as is the norm the taxman has his say too so the $120 turned into $135. We took the wifi & beach lounger package for $17 which was well worth it, very comfortable. Bar & food service on the beach by a very friendly and attractive young waitress, OK not cheap but you are on South Beach.
We did not use the restaurant other than a quick pizza late at night by the pool. We thought about it the first night early but could not find a menu anywhere so went elsewhere.
Suggestion to the hotel - Put menus in the rooms, we may well have used it if we had been able to look at the menu in our room before coming down. Also have a menu board in the lobby area or at least at the entrance to the restaurant area.
All in all lovely hotel, not too big, great staff, very satisfied with our short stay.
- Official Description (provided by the hotel):
- Contemporary Suite Hotel, guest rooms with individual decors, private art collections; set on the ocean, near convention center. ... more less
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- Also Known As:
- Sagamore Miami Beach
- Sagamore Hotel Miami Beach