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Reviews (1,863)
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42 - 47 of 1,863 reviews
Reviewed June 4, 2017 via mobile

We visit it for 2 days, valet parking offer a great service, pool always clean and do not smell to clorox like other pools we have visit it. The rooms are average. In general is an average place, do not expect 5 star services.

Stayed: June 2017, traveled with family
Thank Michel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, Manager at The New Casablanca on the Ocean, responded to this reviewResponded June 8, 2017

Dear Michel,

Thank you for being our guest and taking the time to share your feedback. It’s great to know that our valet team took good care of you so that you could maximize your time relaxing on the beach or by our sunny pool. We hope you were comfortable in our spacious rooms and will return again for the convenience and value of a Miami Beach vacation with us!

Warm regards,

Casablanca on the Ocean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2017 via mobile

The view from the room is incredible and the pool and beach within steps of the hotel is so convenient. The restaurant downstairs has a lot to desire. We were the only ones in there and it took forever to get order in and food brought to table. The hallways are in need of attention.

Stayed: June 2017, traveled with family
Thank Ronald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, Manager at The New Casablanca on the Ocean, responded to this reviewResponded June 8, 2017

Dear Ronald,

It was a pleasure to welcome you to our hotel, and we’re thrilled that you enjoyed the experience. We strive to provide gorgeous ocean views and well-equipped accommodations at a great rate right on the beach, and we’re pleased that you appreciated the great value of your vacation with us. We thank you for letting us know how we can further improve for your next visit, and we hope you’ll be back soon!

Kind regards,

Casablanca on the Ocean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2017

The prices they are giving in the internet are not correct.
We paid additional 30 USD.
Very poor management
Outdated studios
Stuffs are not friendly
The location of the property is good, easy to reach to sea without passing any streets
Pool is OK

  • Stayed: May 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank atastr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, Manager at The New Casablanca on the Ocean, responded to this reviewResponded June 1, 2017

Dear Atastr,

We appreciate you staying with us during your time on Miami Beach, and we thank you for your review. While we're glad to note that you enjoyed our oceanfront location and large, sunny pool, we regret that some of our charges came as a surprise to you. We do charge taxes and a resort fee in addition to our daily rate, which you will find is common among hotels in the area. We're sorry if this came as a surprise to you, and we hope you'll still consider staying with us again for a great value on your next beach vacation.

Warm regards,

Casablanca on the Ocean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2017

The hotel could recommend, the accommodation was nice. The hotel is right on the beach, with good access to the sea. The meal was average but good. Good access to the city by local transport. The hotel is close to the hotel.

Stayed: September 2016
Thank TinkaHaladej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, Manager at The New Casablanca on the Ocean, responded to this reviewResponded May 28, 2017

Dear Tinka,

Thank you for being our guest and taking the time to recommend us to other travelers! We were delighted to welcome you and are pleased that you enjoyed our oceanfront location and the convenience of accessing our property with Miami's public transportation. Come back and see us again soon!

Best regards,

Casablanca on the Ocean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2017

When we arrived at the hotel it looked very nice but when taken to our room we had to barge the door once it was unlocked,Once we were in the room everything looked very tired. The bathroom was disgusting bath discoloured walls crumbling and floor filthy. Iwould not recommend this hotel to anybody.

  • Stayed: May 2017, traveled with family
    • Value
    • Cleanliness
    • Service
2  Thank jhead62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, Manager at The New Casablanca on the Ocean, responded to this reviewResponded May 23, 2017

Dear J,

We appreciate you staying with us and thank you for sharing your feedback. We strive to offer clean and spacious rooms at a great rate right on the beach, and we’re sorry that our accommodations fell short of your expectations. We hope this didn’t prevent you from enjoying the sand and sun just outside our back door, and we’d love to welcome you again so that we may have another chance to impress you!

Best regards,

Casablanca on the Ocean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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