We rented Zen Loft #1 for a week but left after 3 days due to multiple issues. The owner ignored our requests of a refund for the remaining days. As soon as we checked in we noticed that the floors were dirty but when we texted the caretaker we were ignored from that point forward. There were tiny ants all over the unit - not just the kitchen but upstairs, around our toothbrush in the bathroom, by our bed - everywhere. The furniture was beat up, some of the light fixtures broken off or the bulbs not working. The bed was a pretty thin mattress with a thin comforter which I took off since I couldn't tell if had been washed or not. We had to buy our own glasses to drink from since there were only 2 wine glasses in the place. Zen Loft #1 is right next to Collins Ave so at night it was pretty difficult to sleep due to all the street noise and yelling outside during the night. We were also woken up 2/3 nights by someone pressing the loud buzzer at 4am downstairs. The ceiling in the living room started leaking on the 3rd day so I had to wipe the growing puddle on the floor with a towel. I texted the owner about this. At the same time the internet went out and didn't come back on for hours so I left to...More
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