Let me start by saying the food was stunning, the drinks were stunning, the atmosphere was stunning. The service was simply the worst we have ever had by 1 waiter only. After we left the yardbird after waiting 25mins when we had had finishes our dessert and asking a member of the cleaning staff for the cheque as the waiter was not interested in us. We were sat in the taxi waiting to pull away at lights when a knock on the windows happens. It was the waiter from inside because we never left at tip. I said the service was ok but not but brilliant, he was more interested in the larger groups with potentially bigger tips. He stated whilst hanging his head inside our can, unbelievable I know!!!! That if we didn't give him a tip he "would be charged by the house" foolish f Ealing extremely uncomfortable in front of my new wife and the taxi driver I put $10 on it. As soon as it got home I phone the yardbird the spoke to the manager straight , as I believe you should always speak to management as soon as possible to give them the chance to respond. The woman said she was sorry for what happened and it shouldn't have but it did and I have never been so embarrassed and disgusted at any restaurant in all my life!!!!!!!!
Written 06/05/2013 10.13pm
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