I have always been a fan of the Setai, I'm a local and enjoy the bar and restaurant quite often. I thought I would try the spa, which was not a good idea. The massage itself was good, but the lack of relaxation area, the attendants yelling at one another and banging around (the locker room area is about 1/2 the size of a guest room), the guest that walked into my room during the middle of my treatment to ask where the spa entrance was and the club music you can hear during the treatment from shore club, all added up to a less than stellar experience. I wasn't wanting to relax and treat myself to luxury, this is definitely not the place. Although you still pay a luxury price! I tried to share my feedback to the spa supervisor and he wouldn't let me explain, just came back with an excuse for everything and how those are things they can't control. If that's the case, they may want to reconsider the pricing.