There are multiple aspects to staying in any hotel. The main things I look for are: clean, quiet, good location, and price. I don't care if the place has a piano in the entrance.
The place was quite clean, the location was very good, the manager was helpful. But in terms of service, how do you give it 4 or 5 stars when no one is there after 8PM??
Most workmanship in the room was very shoddy (paint on the blinds, cabinets that don't fit with doors askew, poor plastering). The 2 single beds were not comfortable at all (very cheap). Air conditioner was a bit loud.
But as for quiet - it was awful. It appeared that the windows didn't fit properly and sound passed through them as if they weren't even there. There was traffic noise, and the most annoying was other guests in the courtyard yelling/talking to each other until 2:30 in the morning. The courtyard acted like an echo chamber amplifying the sound. And as others indicated (and I confirmed), there is no service desk after 8pm.
Ultimately, if I can't get to sleep in a hotel room - for me it's primary purpose - I can't recommend it, and thus the low overall rating. I've tried to be very specific in what I liked and didn't like so you can make up your own mind, but I can't believe the people who indicated the place was quiet.
- Official Description (provided by the hotel):
- Hotel18 is a serene apart hotel, located in the heart of South Beach. We're a friendly environment is always at your disposal by way of reserving any of our clean and comfortable standard studios, deluxe studios or one bedroom apartments. All of the apartments are set around a courtyard setting that leads to a private guest entrance facing James Avenue. Hotel18 also offers free WiFi, beach towels, communal laundry facilities, self-parking (reservations and fee required) computer station and printer! ... more less
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