I went to this hotel with my family in 2012 and we booked in advance by Expedia, never again..., We had to leave because the room was really dirty...so dirty that I got a skin rash. Spots on the bed, in the bathroom, many fresh spots on the carpet aso. We made photos and we explained the situation to the manager and showed him the room and the skin rash.. He gave us the adress of the owner, saw the rash and the dirt and said he would help us to get the money back, because we had to leave. We stayed for less than an hour.
We never got an answer not even after repeated emails, even sending all the photos and explaination a cpuple of times. Do I need to mention that we never got the money back???
We left and went to another hotel and were happy there for the 2 nights left, but we paid double for a hotel that does not meet minimum standards. We missed normal sanitary standard and a polite repsonse not to talk about money refund after leaving.
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- Also Known As:
- Venezia Hotel Miami Beach