I recently wrote a review to express my dissatisfaction of being allocated a room at the front of this hotel and not being able to fall asleep till after 5am from sheer exhaustion.Well, have to say, that the reception staff changed me over to a room at the back the following day.extremely happy and was able to sleep well the rest of the trip. As well, we left a computer charger in the room and were flying out to Singapore so we couldnt have it sent somewhere in the U.S. anyway, the hotel staff posted it to us but unfortunately it never made it to us. They then went and took responsibility and reimbursed us for the charger-which they didnt have to do. Totally satisfied and happy with the hotel and their fantastic service.
- Official Description (provided by the hotel):
- THE FRANKLIN IS A BEAUTIFULLY RENOVATED ART DECO BOUTIQUE HOTEL LOCATED IN THE HEART OF MIAMI BEACH'S HISTORIC DISTRICT. BUILT IN 1934, THE FRANKLIN HOTEL'S ART DECO FACADE, CLASSIC MEDITERRANEAN TILE FLOORS, AND FULLY RESTORED NATURAL WOOD LOBBY LENDS GUESTS THE ALLURE OF OLD MIAMI WHILE OFFERING ARTFULLY CURATED ROOMS WITH CHIC MODERN LIVING ACCOMMODATIONS. WAKE UP WRAPPED IN WHITE LINEN SHEETS AND MARSHMALLOW PILLOWS AS YOU LOOK OUT YOUR WINDOW OVER THE PALM TREE LINED STREETS OF SOUTH BEACH IN ONE OF OUR FULLY FURNISHED LOFT-STYLE APARTMENTS. ROLL OUT OF BED AS YOU WALK OVER TO YOUR KITCHEN TO START YOUR DAY WITH RELAXING CUP OF COFFEE. AS YOU LAY BACK ON YOUR PLUSH DAYBED SOFA, ENJOY THE PEACEFUL QUIET BEFORE STUMBLING DOWNSTAIRS TO OUR FAST CASUAL CAFÉ FOR A BITE TO EAT AS THE CITY BEGINS TO WAKE. HEAD BACK UPSTAIRS TO YOUR SUITE FOR A REFRESHING HOT SHOWER IN YOUR BATHROOM LINED WITH HANDPICKED SUBWAY TILES BEFORE GETTING DRESSED AND HEADING OUT TO EXPLORE THE CITY. STANDING ON THE FRONT PATIO JUST STEPS AWAY FROM SOUTH BEACH'S CALMING WHITE SAND BEACHES AND BUSTLING NIGHT LIFE, LET THE TROPICAL BREEZE ROLL OVER YOU AS YOU SAY TO YOURSELF, THIS IS MIAMI. The Franklin Hotel. We Are Miami. ... more less
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