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“Perfectly simple!”
Review of The Franklin Hotel

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The Franklin Hotel
Ranked #7 of 27 Miami Beach B&B and Inns
Certificate of Excellence
Kingston, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Perfectly simple!”
Reviewed July 13, 2013

Spent 8 nights. We are a mid30s couple.
Great location in South Beach. Yes, sometimes it can be somewhat noisy at night (as on 4th of July) but not as noisy as on Ocean Drive. If you want a quiet spot, well South Beach is not for you in the first place. You won't hear the other rooms. it is a small hotel, less than 20 rooms. The location is perfect, less than 75m from the beach. Very close to restaurants and bars. We walked everywhere, no cab. In close proximity to a diving shop (100m) and Lincorn Road (approx 1km)

The room were extremely well maintained, cleaned daily, including the floor being mopped. Fully equipped kitchen (minus wine glasses).

Outstanding concierge service, including laundry.
High speed wifi, good size room, outstanding value

One night, we had some issue with the AC. They went above and beyond to get it fixed, even if it was a Sunday.


Will go back for sure!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chavez1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
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    19
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    10
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1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
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English first
Orlando, Florida
Level 6 Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 24, 2013

We liked this room very much. The room is located just behind the beach. A public parking is nearby. The rooms are very design liked and we had the dali room, and he is one of our favourites. You can also sleep on the couch, a kitchenette is available containing a disher.

Staff is very communicative with email so check this, because they want to know your eta

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lambirdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 10, 2013

Jet set franklin is not a typical hotel. there are serviced appartments which are supported by a reception unit on the first floor.
the appartment that we stayed accomodates four adults in a comfortable way.
The noise coming from outside ,that has been mentioned by previous reviewers,exists but it is not that disturbing.
the apartment was clean. the location was great and the staff was always willing to help.
on the negative side, i would put the couch in the living room that It was uncomfortable.

Stayed June 2013, traveled with friends
Helpful?
Thank Andreas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leipzig, Germany
Level 5 Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 7, 2013

We had a very spacious, modern and clean apartment on 2nd floor with a comfortable bed, tv and wifi. Very close to the strip. Friendly staff, always accessible. Compared to other places it's certainly a good deal. Would stay there again provided it will be reasonably priced.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetset_Franklin_860, Front Office Manager at The Franklin Hotel, responded to this review, May 8, 2013
Dear Martin,

Thank you for the great review! We are glad to hear you enjoyed your stay with us.
We hope to see you again in the future. It was our pleasure to serve you.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 5, 2013

We stayed here for three nights in April. The location is excellent nice and close to the beach and where all the bars / restaurants are there is also a tourist information centre right across the road. The staff are very friendly and helpful - we had an incident with a washing machine and it was solved straight away. The unit itself is very modern and clean and has everything you need. Would definitely stay here again / recommend to friends.

Room Tip: Our unit faced the front street so there was a little noise from the bar across the road on the Frid...
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetset_Franklin_860, Front Office Manager at The Franklin Hotel, responded to this review, May 8, 2013
Dear guest,

Thank you for staying with us!! We are very pleased to learn that the issue with the washer was solved immediately and didn't effect your experience. We hope to see you again in future travels.

Best regards,

Jetset Mgmt.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 4 Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 5, 2013

We recently stayed here for 4 nights in the beginning of May. The place is immaculately clean. Rooms are as pictured on websites. The staff was friendly and helpful. The location is also good, being only one block from Lummus Park. This hotel has no amenities as in the sense of a pool, outdoor seating area, restaurant, etc. But this is a good thing. You really feel like a resident, and with the full kitchen you can run to the nearby Publix and pick up some simple groceries and fix food in your own kitchen, which is well equipped for simple meals: fridge, microwave, two burner cooktop, sink and dishwasher. Also a coffee pot. There is no oven, just fyi. The daily maid service is phenomenal. They provide clean beach and bath towels and clean sheets every single day. One thing that might be nice for them to include: a dish towel and a dish rag

My observations as a first time South Beach visitor: I have noticed may complaining about noise in various reviews. South Beach is 1) a city, which are generally not known for peace and quite. 2) A city renowned for catering to a major party crowd with bars, restaurants, and nightclubs. These, too, are generally not known for peace and quiet. 3) Full of partiers and obnoxious bar flies, again... not known for peace and quiet, especially at 3 or 4am when said establishments disgorge their drunk patrons onto the city streets. Do the math. If you want peace and quiet, don't stay in South Beach and ESPECIALLY do not stay anywhere near Ocean Drive. Go up to Miami Beach with all the retired people and get your good nights sleep. For example, the Clevelander, on Ocean Drive, is an L shaped hotel the center of which is a GIANT outdoor patio/club playing extremely loud house music. Don't expect to get any sleep there.

Anyways, stay at the Jetset Franklin if you want a very nice place to stay at a GREAT value, considering the facilities you get with your room. It's like being home.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anonymousVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetset_Franklin_860, Front Office Manager at The Franklin Hotel, responded to this review, May 8, 2013
Dear guest,

Thank you for the excellent response! We are humbled by your experience. Thank you so much for choosing to stay with us during you holiday, and thank you again for the kind words. It is our pleasure to provide you with such a memorial experience.


All the best and safe travels to you! We hope to see you again at Jetset Franklin.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballwin, Missouri
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 17, 2013

Earlier this week, got off cruise and took cab to Jetset, where we had 2 rooms booked for the evening. When we got to the 860 Collins Ave. property, there were several Miami Police "no trespassing" signs around front, keeping you from entering front. I called Jetset tele # provided and got a pre recorded message.....so all 4 of us college educated folks and local cab driver stood there totally confused by situation! It was decided to go down the street and book rooms at the Blue Moon (Excellent Hotel). Once settled in called booking agent to let them know about situation..they called JS and found out that we should have ignored the no-trespassing signs and gone around to the side of building where an intercom was available. JS charged us full amount!!

  • Stayed April 2013, traveled as a couple
    • Service
Helpful?
3 Thank GEC9309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetset_Franklin_860, Owner at The Franklin Hotel, responded to this review, April 26, 2013
We apologize for the confusion. The signs you are referring to were located in front of the REPLAY clothing store, and is not affiliated with Jetset Franklin. This was explained when you arrived in our office at 11:00 AM informing the front desk you couldn't find the check in, and that you had already reserved at another hotel.

When we asked you to dial our "broken" telephone number on speaker phone in front of us, our automated system answered. In listening to the recording, you would hear to "dial zero" to connect with the front desk.

We had 9 other guests check in with us that day; two of which spoke little to no English and each found the check-in without any issue.

We have a 3 day cancellation policy. You were demanding a refund on the date of arrival, which is in direct violation of our cancellation policy, so no we did not issue a refund since we had those apartments taken off the market and reserved for you.

Again, we apologize for the confusion. However, this is not an accurate reflection of Jetset Franklin Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Franklin Hotel

Property: The Franklin Hotel
Address: 860 Collins Ave, Miami Beach, FL 33139-5808
Location: United States > Florida > Miami Beach
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #7 of 27 B&Bs / Inns in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Franklin Hotel 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
THE FRANKLIN IS A BEAUTIFULLY RENOVATED ART DECO BOUTIQUE HOTEL LOCATED IN THE HEART OF MIAMI BEACH'S HISTORIC DISTRICT. BUILT IN 1934, THE FRANKLIN HOTEL'S ART DECO FACADE, CLASSIC MEDITERRANEAN TILE FLOORS, AND FULLY RESTORED NATURAL WOOD LOBBY LENDS GUESTS THE ALLURE OF OLD MIAMI WHILE OFFERING ARTFULLY CURATED ROOMS WITH CHIC MODERN LIVING ACCOMMODATIONS. WAKE UP WRAPPED IN WHITE LINEN SHEETS AND MARSHMALLOW PILLOWS AS YOU LOOK OUT YOUR WINDOW OVER THE PALM TREE LINED STREETS OF SOUTH BEACH IN ONE OF OUR FULLY FURNISHED LOFT-STYLE APARTMENTS. ROLL OUT OF BED AS YOU WALK OVER TO YOUR KITCHEN TO START YOUR DAY WITH RELAXING CUP OF COFFEE. AS YOU LAY BACK ON YOUR PLUSH DAYBED SOFA, ENJOY THE PEACEFUL QUIET BEFORE STUMBLING DOWNSTAIRS TO OUR FAST CASUAL CAFÉ FOR A BITE TO EAT AS THE CITY BEGINS TO WAKE. HEAD BACK UPSTAIRS TO YOUR SUITE FOR A REFRESHING HOT SHOWER IN YOUR BATHROOM LINED WITH HANDPICKED SUBWAY TILES BEFORE GETTING DRESSED AND HEADING OUT TO EXPLORE THE CITY. STANDING ON THE FRONT PATIO JUST STEPS AWAY FROM SOUTH BEACH'S CALMING WHITE SAND BEACHES AND BUSTLING NIGHT LIFE, LET THE TROPICAL BREEZE ROLL OVER YOU AS YOU SAY TO YOURSELF, THIS IS MIAMI. The Franklin Hotel. We Are Miami. ... more   less 
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