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“This place is awesome” 5 of 5 bubbles
Review of The Palms Hotel & Spa

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The Palms Hotel & Spa
Ranked #38 of 202 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersSilver level
Atlanta
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“This place is awesome”
5 of 5 bubbles Reviewed May 26, 2013

Fantastic location, fantastic service, fantastic food. Did I mention this place is great? Right at the beach & boardwalk. A great pool. The rooms are awesome. This review sounds like a commercial. I love this place.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mhgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 28, 2013
Thank you for choosing to stay at The Palms Hotel & Spa and taking the time to review our hotel. We appreciate your kind words regarding our food, service and guestrooms and are very happy that you loved the hotel. We look forward to welcoming you back next time that your travels bring you to Miami Beach.
Warm regards,
Alma Cue
The Palms Hotel & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,276 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (380)
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English first
Lake Mary, Florida, USA
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

Spent a long weekend there this past weekend, service was nice, pool area was nice as well. Ate lunch at the hotel restaurant, food and service was great. Small things like more umbrellas in beach area would have been nice; but all in all a pleasant stay.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TravelBuff510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 15, 2013
Thank you for choosing to stay with us and taking the time to review our hotel. We appreciate your lovely comments regarding our food and service. Your feedback is very important to us. We hope to have the opportunity to welcome you again to The Palms Hotel & Spa whenever your travels bring you back to Miami Beach.
Warm regards,
Alma Cue
The Palms Hotel & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, GA
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

This is the 3rd year to South Beach on Mothers Day weekend. We have stayed at The Loews Hotel (meh), and The Kimpton Surfcomber (enjoyed). The Surfcomber was booked so we chose The Palms after a friend recommended it. From the moment we arrived we knew we made a great choice. The lobby decor is sophisticated yet relaxed, the pool area is like an oasis....gorgeous landscaping, nicely appointed with great chairs and umbrellas, pretty pool, tiki huts to order drinks or lunch and an easy walk to the beach.

Our room was spacious, comfortable beds and attractive bedding. Every single staff member from the front desk to the wait staff to the girls who worked in the small gift shop were friendly, accommodating and extremely pleasant.

We plan to return next year and are so happy to not have to hunt for a great hotel in SOBE as we have found it! Thanks to all. Can't wait to return!

Regarding the construction noise that has been mentioned regarding the hotel going up next door, we did hear a little bit on Friday afternoon....but it was minimal. Saturday and Sunday no workers on site so it was very quiet.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Donnatye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 15, 2013
Thank you for taking the time to review our hotel. It was a pleasure to have you as our guest during Mother’s Day weekend. We appreciate your lovely comments regarding the lobby, our pool, gorgeous landscaping, spacious rooms, comfortable beds but most importantly our friendly, accommodating and very pleasant staff. I will happily share your comments with the ladies at the gift shop and with the rest of our team members. We are honored to be your new favorite South Beach hotel! If I may be of further assistance please email me at alma@thepalmshotel.com. We look forward to welcoming you back next year to The Palms Hotel & Spa!
Warm regards,
Alma Cue
The Palms Hotel & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

i soooo enjoyed beach, pool service on beach oceanfront was just amazing!!! I am booking for memorial weekend 2013. worth every dollar! incredible service and complimentary coffee daily in room was amazing 2 wake up 2! I have recommended Palms/Miami 2 all my friends/ coworkers...

Room Tip: I love higher floors all was nice,quiet, clean, just beautiful and amazing!!!!
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  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lexus F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 15, 2013
Thank you for taking the time to review our hotel. We appreciate your kind words in regards to our incredible service and we look forward to welcoming you back at the end of this month!
Best wishes,
Alma Cue
The Palms Hotel & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton, New Jersey
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

This hotel is highly recommended. We were here for a girl's weekend and it was perfect for our needs but I also would return for a couples trip. The hotel is on Collins Ave., very centrally located with direct beach access and about half way between the Fountainbleu and Ocean Drive area. The walk would be far to either but the cab ride was about 5 min tops. The grounds of this hotel were beautiful. Saw 2 weddings - one in a very pretty outdoor gazebo. Great pool area with tiki bar and lots of chairs, tables, hammocks, etc. Beware that the drinks at this bar are RIDICULOUSLY expensive. Food menu had a lot of options and great service. Bartenders come around the pool and beach area with free samples: frozen grapes, mango smoothies... nice little touch and overall, the entire staff was very friendly and accommodating. Rooms were fine. Very clean. Beds were comfortable and the upgraded room that we chose had 2 bathroom areas which helped with several girls getting ready at once: one had a shower and sink, the other had a toilet and sink. Didn't eat at the hotel but saw a nice outdoor breakfast area that other guests seemed to enjoy. Gift shop had coffees, lattes, small "to-go" type food. Always someone on hand to help with bags, call a taxi, etc. Overall, this hotel was a great choice. Felt like a mini-resort and truly made me feel like I was on vacation even though I was only away for a quick weekend getaway. Highly recommended.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kkolodz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, May 20, 2013
Thank you not only for taking the time to review The Palms Hotel & Spa but also for highly recommending our hotel. We appreciate your kind words regarding our beautiful grounds and attentive staff. I look forward to welcoming you again whenever your travels bring you back to Miami Beach.
Warm regards,
Alma Cue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

This was my surprise birthday weekend ........pleasant surprise. The hotel was terrific! The room was spacious with great views. The bar area was great for cocktail. The Aveda Spa massage was a nice way to forget the outside world. The pool cabana was a great way to relax with loungers, fan, TV, fridge with bottle water, fruit plate, snacks and cocktails. Enjoyed the beach as well as a dip in the pool. It made me feel like I was on vacation even though I have lived in Miami my whole life.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Eugeniouss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodmere, New York
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

We had our wedding here and stayed here for several nights before and after. We really enjoyed our stay. The service could be a little slow, but everyone is very polite, professional and helpful and the slower pace is kind of appropriate with the Caribbean feel of the hotel. That is why we chose the hotel for our wedding. It's very beautiful with clean, spacious rooms and great bathrooms/showers. The garden and pool area are beautiful and you are right on the beach. There was construction going on next door, which we really didn't seem to notice after our initial drive up to the hotel. Really enjoyed the cocktails by the pool and our wedding was fabulous. Had a great time and would definitely recommend the hotel for a stay or for a wedding.

Room Tip: Ocean view is always a plus! It's a little extra, but I think it's worth it.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Liz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms Hotel & Spa

Property: The Palms Hotel & Spa
Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#31 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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