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“Good place to stay.” 4 of 5 stars
Review of The Palms Hotel & Spa

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The Palms Hotel & Spa
Ranked #37 of 206 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersSilver level
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good place to stay.”
4 of 5 stars Reviewed April 17, 2013

We recently stayed at this hotel and the service was amazing! People are so nice and welcoming. Special thanks to the overnight valet guy (morning of 4/13) who assisted us with information on a tour we were going to be taking and to the overnight front desk agent.(morning of 04/13) (sorry i forgot their names). On the other hand i was kind of disappointed with Housekeeping. The first day we were there we left the room at 8 am and came back at 7 pm and no one had been in to clean the room. I had to wait in the lobby until they finished cleaning it.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank francischagoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,134 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (361)
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Yardley, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 16, 2013

The location is wonderful, right on the beach. You get a lounge chair on the beach if you request it. The walls are really thin. The drinks are expensive, but that is because you are on the beach.

Lots of weddings so there are lots of people there to party.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank JohnMohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 10, 2013

The only reason i gave this hotel 4 stars is beacuse of the room size, the rooms were on the small side. Otherwise it would have been perfect. The service is great and rooms and very clean and nice decorated. Breakfast buffet in the morning is great, The pool is open 24hrs. Right on the beach! Pretty much perfect!

Room Tip: all rooms are nice but just a little small
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank DustyG992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 10, 2013

Stayed for a business. It was older, but nicely kept with lush garden. The staff was mostly friendly. The rooms are decent sized and clean. The walls and doors are thin and you can hear every sound in the hall or next rooms. I am sure it wouldn't pose a big problem, but I was awaken one night due to elevator alarm going off & other nights due to loud spring-breakers but that isn't really hotel's fault.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Travel_Recess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 8, 2013

This is a good place to stay, not the best, but a great bargain for the price. well done, good restaurant, pool, and access to the beach. The room for MIami beach were large, comfortable and very well prices. I'd recommend it readily.

Room Tip: a bit noisy with partiers one night next to me. but a great value and good service, and pool, and a...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank schildkrout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 8, 2013

Booked the Palms Hotel for a post cruise stay. An older hotel, upon entering the lobby you had a feel of the Miami jetsetters of the past, so very elegant and beautiful. Service was incredible, check in fast and efficient. We were given an ocean front upgrade that had a wonderful view. The room was spacious and had a separate lavatory and shower room, very nice idea. Hotel offers services of an Aveda Spa which I loved! The hotel property was like a small oasis of tropical foliage, grassy lawn areas and a nice size pool. We were even greeting by two colorful parrots welcoming us to the pool area. During our stay they were hosting a wedding which was a nice surprise to take a peek at, the lawn and pool area were all lit with white lights and lanterns, so romantic. Hotel has 2 restaurants but we did not have time try. Within a 10min walk there are nice local cafes for dinning. We will definitely be back!!

Room Tip: Higher floors offer better ocean views.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RominNaomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma C, Manager at The Palms Hotel & Spa, responded to this review, April 10, 2013
Thank you for taking the time to share your Palms experience with us! We appreciate your lovely description of our elegant and beautiful lobby, incredible service and spacious rooms. I am pleased to read that you loved our Aveda Spa and look forward to welcoming you back to our “tropical oasis” and hopefully next time you will try our delicious natural gourmet cuisine at Essensia Restaurant. If I can be of further assistance please do not hesitate to contact me directly at alma@thepalmshotel.com
Warm regards,
Alma Cue
The Palms Hotel & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Palms Hotel & Spa

Property: The Palms Hotel & Spa
Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#27 Luxury Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#29 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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