I am at a convention but chose to stay in a smaller hotel. I liked the old world charm of The Palms in the lobby with the modern decor of the rooms. The bathrooms are nice, except the grout in the shower kept coming off in pieces.
Here is the problem. I came back to my room around 1:45 to get some down time, answer emails and do a little bit of work with my feet up. However, I was greeted with what sounded like a jackhammer coming from next door that virtually shook my room. On further reflection I decided it was hammer and drills and other some such. I called up downstairs to ask how long it was going on. They told me it would go until 4 as they were replacing windows.
A first rate hotel would have done one of two things: 1) not booked anyone adjacent to a room under construction; 2) advised me in advance so I could plan my day around it and be gone.
Up to this point, I would have given the hotel a much higher review. I believe a hotel should prevent a serene get away. At over $300 a day, that doesn't seem like too much to ask.
- Official Description (provided by the hotel):
- An oceanfront sanctuary in the heart of Miami Beach, just minutes from the South Beach entertainment district, The Palms Hotel & Spa combines refined service, laid-back sophistication and beachside serenity into a destination where wellness and environmental awareness are at the center of each guest experience. Enjoy freshly renovated lobby areas with an elegant colonial flair, a lush tropical garden oasis with secluded relaxation areas, a large swimming pool and comfortable lounges, cabanas and umbrellas at the pool and beach. Rooms offer either views of the ocean, tropical gardens or the cityscape, and feature flat-screen TVs, AVEDA toiletries, coffee makers, iPod docks and luxurious bedding. The hotel’s signature restaurant, ESSENSIA, offers local farm-to-table cuisine with unique Miami flavors on breezy covered terraces. The Lounge specializes on craft cocktails while the TIKI BAR offers casual fare and classic pool cocktails. The Palms AVEDA Spa offers a full-service salon, retail area and holistic spa treatments, delivering a highly personalized experience with rituals to awaken the senses. Inspired by the pristine environment surrounding the resort, tropical nature inspires all facets of the hotel, from the decor, to the products & services offered and its commitment to green practices. It is an independently owned and operated AAA 4-diamond rated hotel, a member of Preferred Hotels & Resorts Lifestyle Collection and Florida Green Lodging certified. ... more less
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- Also Known As:
- The Palms Hotel And Spa
- The Palms Hotel Miami Beach
- Palms Hotel Miami Beach
- Palms South Beach
- The Palms South Beach
- Miami The Palms
- Palms Miami