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“Cheap hotel bad service” 1 of 5 stars
Review of Aqua Hotel and Suites

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Aqua Hotel and Suites
Ranked #173 of 206 Hotels in Miami Beach
Miami Beach, Florida
Level Contributor
256 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Cheap hotel bad service”
1 of 5 stars Reviewed July 23, 2013

To avoid !! Service for dogs. By the Latina squad. If you like cheap service this is your place
Really mean and or non respectful service even if hotel is well placed you have to show courtesy and respect customer

  • Stayed July 2013
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank THENAPOLI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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606 reviews from our community

Traveler rating
    73
    186
    165
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    109
See reviews for
166
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2013

Stayed 3 nights before a cruise & we loved the 'Aqua' and felt it was close to everything for us and had no issues with the room. The staff were friendly and directed us were we wanted to go. Would stay again if in Miami!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Shaymartine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarhus
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 1, 2013

Receptionists are very positive and helpfull. The few complaints we had were handled immediately and competently. Great location right next to Lincoln Road Mall and close to the beach. The hotel probably has the cheapest valet parking in Miami Beach (20 $ a day). Rooms are basic with paper-thin walls.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SailorABH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 21, 2013

I stayed here for one night in June. The place served it purpose and the purpose was to sleep there. No extras at all. Very basic

Pros: Nice location and wonderful staff. Helped me when the cab could not find the hotel. Water pressure in shower was great!

Cons: very basic. Bed small tv with few cable channels. Poor lighting. No a/c

  • Stayed June 2013
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Txsouthern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Miami Beach hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2013

I stood here last weekend and honestly it was by far the worse hotel I stayed at. Room was hot. They have better AC in lobby. I thought we were the paying customer, not the employees. Toilet didn't flush. Lights didn't work because light bulbs needed to be replaced. She switched our room for the same piece of garbage. When it rains the place floods so if you're going out of hotel make sure you wear swimming shoes. Overall a very uncomfortable stay. Btw, beware of the cement bag that sits in front of door when going to your room. Garbage!!!!!

  • Stayed June 2013
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Rocstar1113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
174 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed June 12, 2013

If you pay cheap you will get a cheap room, so do not coplain if you are paying cheap. This Hotel is a very Cheap Hotel and nly have what you need, they room is average the service is poor but friendly, you cannot control de A/C, the WI-FI is free and it has a good signal. The rrom is not very good clean in fact the housekeeping made the cleaning of your room in 5 min, so do not spect more, the shower makes a lot of noise and the hotel have a papaer walls you can hear everything.

However it has a good location is near of Ocean Drive, Lincon RD and Washintong AV, is a nice Hotel at the outside, in the afternoons and morning is very quiet.

The continental breakfast has coffe and bread no do not spect a big breakfast.

I really recommend this Hotel if only you will goes to sleep, I spend 3 nights with my boyfriend and everything was good because we just slept there, if you want a service and room of 5 stars go and pay a more expensive Hotel, do not complain if you want pay cheap.

Room Tip: Do not come with car you will have a fee $20USD per day.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank anatayla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 9, 2013

To be specific me & my boyfriend stayed in a "deluxe suite"(218). First thing that sucked is that we couldn't control the ac and the room was ridiculously HOT we asked front desk to turn it down and they said they couldn't!! Then we couldn't open the door with the key they gave us we went down to tell them, and all they said was "don't force it" so we came back and tried for like 20 more minutes after that we went back down to tell them again them the guy came with another key and said I think the knob is broken. This is where it gets worse he then opened the window to the room and my boyfriend jumped in to open the door! How could anyone sleep after that knowing anyone can open the windows as they please!! The toilets after you flush them they make a really loud beeping sound for like 30 minutes and if it doesn't make that noise the water runs for like 15 minutes and from the looks of it our bathroom wasn't the only one that made noice because we could hear the other bathrooms make the same noice. The bathroom is disgustingly dirty, the knobs to turn on the sink Kept falling off when we would turn on the sink you had to Screw it back on to turn the sink off. The bed squeaks terribly. Oh and the "continental breakfast" it's just toast, with jelly, coffee and oj. It should not be called a suite! I would never stay here again DO NOT be fooled by the pictures on their website it looks nothing like that! Motel 6 is heavenly compared to this dump!

  • Stayed June 2013
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank JZ2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aqua Hotel and Suites

Property: Aqua Hotel and Suites
Address: 1530 Collins Ave, Miami Beach, FL 33139-3111
Location: United States > Florida > Miami Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #173 of 206 Hotels in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Aqua Hotel and Suites 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
Located in the heart of Miami's hip South Beach, the Aqua Hotel is a refreshingly intimate and modern boutique hotel with access to the best Miami has to offer. Welcoming guests to the ultimate tropical escape, the Aqua's romantic surroundings, hip accommodations and first-class service promise to make your stay on South Beach memorable. ... more   less 
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Also Known As:
Aqua Hotel Miami Beach

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