Weekend stay. Great location (within walking distance of great shopping, dinning, the beach). The hotel itself was nice (decor, bedding, nice space for a boutique hotel). The staff could use some training. I was at the bar waiting to be served and when I asked where was the bar tender, he stated he wasn't sure and that the bar was not affiliated with the hotel. He then came over and located the beer I requested and I had to come back to the bar to pay once th bartender was back. There was an 18% gratuity added to a one beer tab which there were no notifications on this, but she was really rude when I challenged this though I would have given her more had she responded a bit more professionally. Her music choice was horrible and I was told that the music had to be "lounge" type music. Well, the following night, the music was on point and not what I would consider "lounge" music but was more of my preference. I complimented the bar tender and his response was EVERYONE says what I had said about the bar tender from the previous day. Anywho, the hotel staff overcharged my resort fee and it took them all weekend to finally correct after several charges of 33.90 (2 resort fees with taxes) and many credits trying to offset the many charges in an effort to correct. SO PAY ATTENTION TO YOUR STATEMENT!!! The waitress didn't speak English so we had to sign what we were ordering to her. Overall, great location.
- Official Description (provided by the hotel):
- The Hotel Chelsea in Miami Beach is a 1936 luxury Art Deco gem that sits in the center of it all on Washington Avenue. Enjoy the South Beach Miami scenery from our patio while you have drinks from the bar, or a bite to eat from our restaurant. If you want to bathe in the Miami sun, we are just 2 blocks from Ocean Drive and the sands of the beach. For all your nightlife needs, the Chelsea is a short walk up or down the street from most South Beach nightclubs. This South Beach boutique hotel has been updated with Feng Shui accents for your comfort and pleasure. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more less
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- Also Known As:
- Chelsea Hotel Miami Beach
- Hotel Chelsea Miami
- Chelsea Miami Beach