We stayed here for 3 nights from Feb 16-19. I have heard good things about Riu Resorts in Mexico and Jamaica, so maybe I had too high of expectations.
I will start with the pros;
-Nice Pool area, with good pool bar and staff at bar and towel guy are good
-Nice beachfront, with nice boardwalk right at your fingertips
Now the Cons and there are many!
-Really large walk in closet, unfortunately there is no light in it and at night time it is nearly impossible to see anything in it
-Hallways, stairways, Foyer and Rooms are all in desperate need of a paint job and many plaster repairs. Some areas are jsut crumbling.
-Free Wifi in lobby only, why not offer it throughout? It is 2013.
-No phonebooks in rooms or any local brochures in rooms.. Hard to find things to do without going down to the lobby to use the free wifi.
-No channel List in room for TV stations
-They charge you for local phone calls, almost a dollar to order a pizza
-Wouldn't let the Pizza man come up to deliver pizza, I had to go down 9 levels to get it.
Now here are a few other things that are not complaints about the hotel, just observastions I made while staying there. If you think you are booking a hotel in the heart of South Beach, you aren't. It is not a far walk as we did the walk multiple times a day, but it is a few miles to get to the hot spots.
There is a lot of construction going on right now in this area, and they work Both days during the weekend. You WILL hear jackhammers, and smashig of metal as forums are being build in surrounding buildings. It is not a big deal, but it is present.
Lastly, this hotel is not new whatsoever. It is stale, and in need of a major facelift. I would expect much more from a 4 star hotel, and have stayed in more comforting 2 star hotels.
- Official Description (provided by the hotel):
- The Hotel Riu Plaza Miami Beach reopens after a refurbishment that has converted the facilities of the former Hotel Riu Florida Beach, renovating them completely in order to offer the best services for those travelling for business or for pleasure. ... more less
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- Also Known As:
- Riu Florida Beach Hotel Miami Beach
- Riu Florida Beach Miami
- Riu Miami