We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Bad value even at the discount price.” 2 of 5 stars
Review of Hotel Riu Plaza Miami Beach

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Riu Plaza Miami Beach
Ranked #117 of 206 Hotels in Miami Beach
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Bad value even at the discount price.”
2 of 5 stars Reviewed December 25, 2012

The only thing remarkable about this hotel is that it somehow continues to stay in business. Even at $129 per night, it is a bad deal. Smells, rude staff, no hot tub in pool area, no heat in rooms along with many other problems. It would be interesting to know if they have any repeat business.

  • Stayed December 2012
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank danvuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,715 reviews from our community

Traveler rating
    338
    674
    396
    168
    139
See reviews for
547
597
38
49
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Miami, Florida
1 review
1 of 5 stars Reviewed December 21, 2012

I found ants in the bathroom and on the bed too. I shot a video of them and will be posting it soon. Upon contacting the hotel staff they were not cooperative at all. When I insisted on speaking to manager multiple times , the manager some women named Julia said that it is Mother Nature and she cannot control it.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank U K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Miami Beach hotels

Springfield, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 20, 2012

Spent one night upon return from a cruise in this hotel and found it to be no more than a place to sleep. The hotel charges extra for everything, but provides no sense of the client being of any value. The front desk staff incorrectly charged us and I had to battle through several phone calls to get things corrected. Customer service personnel simply deferred to the front desk and no satisfaction was given. Instead I was told that these are the standards for hotels in the area. I had spent 2 much happier nights at a smaller hotel before the cruise so I know this to be incorrect. (Too bad they were fully booked for this last night.) My suggestion....Pay less and enjoy another smaller hotel or pay lots more and go with a place that really treats you right.

Room Tip: Spend less money and go to a cheaper hotel or spend lots more money and go someplace with a better r...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank CM2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Haven, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 18, 2012

Having never been to Miami before, we were looking for a moderately priced resort on the beach. Riu was just that. Not too far from restaurants and shopping if willing to pay $10 for taxi. Had a nice fitness facility and pool area. Bartenders at the pool bar were great, but some bartenders at the lobby bar were very unpleasant. Additional complaints are as follows: Check-in and Check-out were inefficient and impersonal. They didn't even thank me for my stay. Hallways were heavily scented, obviously trying to coat the musty smell. There was a $2 fee/day to use the in-room safe. Sheets had stains on them. And finally, the buffet was over-priced.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank MandalynRox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atherton, Manchester
Level Contributor
121 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed December 13, 2012 via mobile

After a lot of searching this was the most competitive priced hotel in south beach on the beach with decent reviews i could find.
Hotel is out of the madness of full south beach, 20 min walk or ten dollar taxi ride.
Hotel is right on the beach , walk past the small pool (tired)via i gate onto the walkway onto the beach.
There is no on site parking , its valet parking @ 20 dollars a day.
The hotel is dated,its very clean , so are the rooms , but its tired.
The rooms and hallway have had new carpets and paint , wallpaper etc with flat screen tvs, but they are surface renovations, where it shows is the bathrooms , straight out of the 80s , but very clean.
The bar again in the lobby is dated , and pretty poor really , but a massive lobby with seating.
I didnt eat any meals at the hotel so cant comment on this.
The check in staff and all the staff i met were helpful and polite, especially jonathan on the check desk.
The hotel is OK for a few days stay , you get what you pay for i paid approx 130 dollars for a room per night, family friends paid 500 dollars per night for a room in the heart of south beach .
You get what you pay for.
Remember south beach is still booming away 2,3,4 in the morning.
OK if you want to sample south beach madness on a budget, but if you fancy a romantic get away or impressing someone, this will not tick the box !

Stayed December 2012, traveled with family
Helpful?
2 Thank JonathanPaul66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 8, 2012

After thinking we'd found a good deal in South Beach, our first warning sign that this place might be a hassle was the staff's insistence upon arrival that each guest provide documentation of their name, DOB, and signature, backed by a government photo ID. After checking in, we went through the musty hallway upstairs to our room.

The lightweight doors and thin walls/ceiling didn't make the place feel very secure; to add insult to injury, the hotel charges a fee to use the in-room safe. In the room, the carpet felt crispy and the finishes in the bathroom seemed more appropriate for a Tennesee Rodeway Inn than a $200+ beachfront hotel. Dim fluorescent light, dried grout on the vanity counter, stains in the bathtub, etc.

Finally, when we collected our rental car from the hotel-provided valet service, we noticed a fairly large new dent in one of the doors. In order to get the valet attendant to document the damage and fill out the necessary paperwork, we had to call the police.

Pick another hotel.

Room Tip: Find a different hotel
See more room tips
  • Stayed December 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Hill, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 7, 2012

We enjoyed our stay Nov. 30 to Dec.2.. The staff was friendly, the room clean, we ordered lunch at the pool. Chicken wings and onion rings.. They were delicious. Delivered to our pool side chairs.. A typical Riu buffet. We opted to eat Cuban 2 blocks away which was very good diner. Shopped at the Mexican grocery store 2 blocks down which was reasonably priced especially for a resort area. Good value for the room rates

Room Tip: our room really did not have a view, but we were not in it enough for that to matter
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank vitinasgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami Beach hotels
The Palms Hotel & Spa
#37 of 206 in Miami Beach
4.0 of 5 stars 2,123 reviews
AC Hotel Miami Beach
#91 of 206 in Miami Beach
4.0 of 5 stars 278 reviews
Show Prices
Show Prices
Show Prices
The Confidante
#18 of 206 in Miami Beach
4.5 of 5 stars 1,717 reviews
Oceanfront
Holiday Inn Miami Beach
Holiday Inn Miami Beach
#113 of 206 in Miami Beach
3.5 of 5 stars 1,748 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Riu Plaza Miami Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Riu Plaza Miami Beach

Property: Hotel Riu Plaza Miami Beach
Address: 3101 Collins Ave, Miami Beach, FL 33140-4108
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#61 Luxury Hotel in Miami Beach
#83 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Plaza Miami Beach 4*
Number of rooms: 284
Official Description (provided by the hotel):
The Hotel Riu Plaza Miami Beach reopens after a refurbishment that has converted the facilities of the former Hotel Riu Florida Beach, renovating them completely in order to offer the best services for those travelling for business or for pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Priceline, Hotwire, Odigeo, Cheap Tickets and Hotels.com so you can book your Hotel Riu Plaza Miami Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Florida Beach Hotel Miami Beach
Riu Florida Beach Miami
Riu Miami

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing