Hotel is very nice with great location, but... Official check-in time is 4pm. We arrive at 2.30pm and we've been told that our rooms will be ready in one hour. This information was provided to us when front desk contacted Jessica - in charge of housekeeping. We have booked the most expensive rooms in the hotel - the suites. We were back at 3.30pm and we've been told to wait another 20 minutes. It was still ok, coz it was before official check-in time. When we were back at 4pm we've been told to be back in another 20 minutes. We were back at 4.30pm and again we've been told to wait 20 minutes. I had to be very loud at the front desk pointing out my two small kids and that the front desk is waisting our time instead of saying to be back in two hours, making us return to the front desk 4 times. Finally at 5pm!!!! one of the two suites were ready. During all these returns to the front desk not a word of apology! Disgusting experience at front desk.
- Official Description (provided by the hotel):
- The Sophisticated Choice Among Resort Hotels on South Beach Miami...One of the only resort hotels on Ocean Drive located directly on the sand with private beach access, the chic Savoy Hotel South Beach Miami is a 75-suite resort without peer on America's sun-drenched Riviera - South Miami Beach's Art Deco District. Prepare for the Savoy Hotel to awaken your senses!The Savoy offers spacious one and two bedroom suites with beach, pool and Ocean Drive views, only steps away from breezy al fresco cafes, hip boutique shopping, and sizzling nightlife - all with the unmistakable flavor of Miami's multi-cultural South Beach. Setting The Savoy apart is our incredible location and generous amenities, unlike any other on Ocean Drive. At a lush 2-acre expanse of tropical paradise from street to beach, our guests can enjoy commanding beach views from en-suite balconies, sun bathe poolside, and enjoy private access to the sands of beautiful South Beach. Only at the Savoy Hotel South Beach Miami. With its ocean Views, chic decor and Art Deco feeling, The Savoy Hotel is the perfect location to celebrate your Special Day. The Savoy offers a variety of settings for you to choose from. Two sundecks overlooking the Atlantic Ocean, the Terrace restaurant with views of our two tropical pools, and our main Ballroom which overlooks Ocean Drive. From an intimate ceremony of 20 guests to a more lavish party of 125, The Savoy will make this day the most memorable yet for you and your guests! ... more less
- Reservation Options:
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- Also Known As:
- Savoy Hotel Miami Beach
- Savoy Resort Miami Beach