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“A perfect location with far from perfect accommodations.” 4 of 5 stars
Review of The Savoy Hotel

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The Savoy Hotel
Ranked #51 of 206 Hotels in Miami Beach
Certificate of Excellence
Thornhill, Canada
Level Contributor
218 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“A perfect location with far from perfect accommodations.”
4 of 5 stars Reviewed December 26, 2012 via mobile

Let's summarize the positive first. This hotel is located close to all the attractions, yet is far enough from all the action of the Ocean Drive. It offers 2 swimming pools and direct access to the beach. There is also a restaurant on site if you need to grab something quick.

Now the negative. There is only valet parking and it is $30.00 per day plus there is $15.00 resort fee that you can't opt out of. I booked one bedroom suite for a family of 3 but got a standard room instead. The clerk said that this room had a terrace and an ocean view which would be preferred to a suite overlooking parking lot. So we asked the hotel to bring a rollaway bed which made our room look like a disaster zone. What the clerk failed to mention was that our room was right next to the elevator and stairs. So not only we heard people coming and going until all hours of the night but we also heard the elevator. After having unpacked all our bags we did not want to waste the time to look for another hotel since we only booked it for 2 nights but we were very disappointed. Upon check out we were offered to have the resort fee credited to the account but the final bill still came out to over $300.00 per night and our accommodations were not worth that much. So I highly recommend being very specific about all you requests because I certainly did not get what I paid for. Quite a disappointment for my family.

  • Stayed December 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Queen_Marg0t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSavoyHotelCares, Director of Sales at The Savoy Hotel, responded to this review, December 28, 2012
Holiday Greetings from Miami Beach!

Thank you for sharing your recent experience. We are glad you enjoyed the hotel's location and serene pool & beach area. We apologize for your disappointment regarding valet. It is somewhat customary in this area, however. Secondly, we are sorry that we fell short of your expectation in your suite.

We would love the opportunity to host you once again and I can personally assist with your next reservation and offer you a complimentary upgrade (upon availability).

Happy New Year!

Francine - Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,551 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (366)
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English first
Congleton, United Kingdom
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed December 19, 2012

Average for the price of £163 a night. The room was lovely with 3 balconies, all of which had chairs. The bed was very comfortable and we had two bathrooms.The kitchen area was excellent in that it had fridge, dishwasher....(DISHWASHER and no pots) and microwave and lots of cupboards - all of which were empty except for 4 plates and 4 plastic cups. There was an ice bucket, two glasses and a bottle opener. There was no kettle, toaster, any cutlery of any kind. I had read that there wasn't any cutlery before we booked and I emailed and asked should I bring some. I was told no they would be provided. I asked Mary at reception (she was really nice and helpful). They delivered two cups, two bowls and 4 packets of plastic cutlery (complete with paper napkin/salt and pepper). I was glad I had taken travel kettle. This is in complete contrast to our next stay at the Atlantic Hotel in Fort Lauderdale where everything was provided.

I don't quite get the point of having a lovely suite with kitchen and all the facilities with no pots or cutlery. If the reason is that people steal them then I would suggest that the hotel take a refundable deposit. I have to admit it was very disapointing from that aspect when there is a fantastic Publix supermarket down the road. We have spent the past year losing weight and did not want to have a 3 week holiday eating out every day - hence why we choose this hotel.

Couple of Gripes -
Resort Fee - there is a pool - no resort (which we knew and didn't use pool or anything else) The area around the pool did need some attention as someone else has pointed out.
Disturbed two nights - one night from equipment (possibly air conditioning - which they sorted) 2nd night from loud music at 2 in the morning from room underneath. Again the night security man did ask them to turn off the music - which they did.
I had read reviews which said ask for high floor because of noise above. I followed the advice asked for and got room on 3rd floor - we still did not escape the noise. I think this is a symptom of an old hotel.

Good Points
Hotel is in a good part of Ocean Drive - it was generally quiet at night time unlike the other hotels on Ocean Drive. I am so glad we did not stay on 'the strip' only stay there if you like loud music.
Our Room No 321 was lovely as you can see from the photos I have added.
The staff were very helpful

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Barb59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSavoyHotelCares, Director of Sales at The Savoy Hotel, responded to this review, December 26, 2012
Holiday Greetings from South Beach!

Thank you sincerely for your review. We do apologize that we fell short of your expectations during your recent stay.

We are continuosly improving our property and we currently hope you will choose to visit us again in the future.

Happy Holidays & Safe Travels!

Francine - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
2 reviews
4 of 5 stars Reviewed December 19, 2012

The Savoy is very nice and clean. The staff was extremely friendly. Two pools...cool and warm...warm was very nice. Awesome beach access. The beach chairs and umbrella were a nice feature that we enjoyed, but would have preferred to have the option to pay for these rather than having them automatically added to our bill.

The sitting area of our 2-room suite was very sparsely furnished and not very welcoming. It would have been nice to have been permitted to have our 3 sons share a room with us rather than having to get a second room.

Great South Beach location. Directly next to the action without being i the middle of it.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank billmalloy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyack, New York
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 19, 2012

We liked the quieter location, below 5th street and while the rooms were not highly sound proof it was still a comfortable stay because of the general friendly atmosphere. 2 beautiful older buildings with guest rooms that create a very nice courtyard complemented by the 2 pools and small outdoor eating terrace. It is obvious they are putting extra TLC into this hotel and they seem to be refurbishing rooms at a gradual pace, it is a worthy investment given the charm. Wish the beds had more of a mattress topper though. There is a family owned feel to this hotel and I found that very positive, not glitzy or formal but respectful and careful- I would stay agin without hesitation. The beach and 2 chairs included for Savoy guests was fantastic!
Oh wait, one big detraction is there are no in-room movies to rent! We love to do that on vacation...wish there were even dvd players to use even if they don't want to involve the whole system...oh well, there's always HGTV.

Room Tip: Ask for a recently refurbished room, facing the courtyard
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank MPKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec, Canada
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

Room 209 is great, view of the ocean, 3 balconies, 2 bathrooms. Will recommend for sure! Towels and chairs are nice on the beach. Very quiet this time of the year, so relaxing. Close to many great restaurants and shopping.

Stayed December 2012, traveled as a couple
Helpful?
1 Thank LufTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewiston, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

We recently stayed at the Savoy and had a wonderful experience. The service was upbeat and pleasant and the facilites were very clean. The two pools were well maintained, one nicely heated and the other a little cooler and more refreshing. The view of the ocean and the location right on the beach was perfect.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Anne Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Getzville, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2012

The location is perfect - so close to the clubs, restaurants and the beach, yet not in the middle of all the noise. Can't say enough about the staff - from check-in to room service - everyone does their best to make you feel special. We got great service on the beach too (they have food & drink service from the hotel to the beach).

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank gary b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Savoy Hotel

Property: The Savoy Hotel
Address: 425 Ocean Drive, Miami Beach, FL 33139-6613
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Miami Beach
#16 Family Hotel in Miami Beach
#37 Romantic Hotel in Miami Beach
#38 Business Hotel in Miami Beach
#42 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Savoy Hotel 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Sophisticated Choice Among Resort Hotels on South Beach Miami...One of the only resort hotels on Ocean Drive located directly on the sand with private beach access, the chic Savoy Hotel South Beach Miami is a 75-suite resort without peer on America's sun-drenched Riviera - South Miami Beach's Art Deco District. Prepare for the Savoy Hotel to awaken your senses!The Savoy offers spacious one and two bedroom suites with beach, pool and Ocean Drive views, only steps away from breezy al fresco cafes, hip boutique shopping, and sizzling nightlife - all with the unmistakable flavor of Miami's multi-cultural South Beach. Setting The Savoy apart is our incredible location and generous amenities, unlike any other on Ocean Drive. At a lush 2-acre expanse of tropical paradise from street to beach, our guests can enjoy commanding beach views from en-suite balconies, sun bathe poolside, and enjoy private access to the sands of beautiful South Beach. Only at the Savoy Hotel South Beach Miami. With its ocean Views, chic decor and Art Deco feeling, The Savoy Hotel is the perfect location to celebrate your Special Day. The Savoy offers a variety of settings for you to choose from. Two sundecks overlooking the Atlantic Ocean, the Terrace restaurant with views of our two tropical pools, and our main Ballroom which overlooks Ocean Drive. From an intimate ceremony of 20 guests to a more lavish party of 125, The Savoy will make this day the most memorable yet for you and your guests! ... more   less 
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Also Known As:
Savoy Hotel Miami Beach
Savoy Resort Miami Beach

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