Since I currently work in the hospitality industry, I knew I had to do my research and read online reviews before booking this hotel. I have to say...I couldn't be any happier that we chose to stay here due to their affordable price and outstanding service!!!
It was our first time in Miami for a girl’s trip and we arrived 11am at MIA airport. We called the hotel and asked if we could check-in early and Amaury (spelling?) happily invited us to check-in early. When we arrived at the hotel--the lobby smelled lovely and looked cleaned. As soon as Amaury (the bellman) saw us, he greeted us, helped us with our bags, and directed us to the front desk. Kries (spelling?) checked us in and she informed us of the hotel amenities such as the complimentary beach towels, complimentary breakfast, etc. instead of just handing us the room keys and saying bye.
Every time we walked in the lobby we were always acknowledge even the night auditor did the same. They were so friendly from the time we stepped in and stepped out of the hotel.
Location was excellent--it was across the beach and a few blocks away from many restaurants.
The rooms were a little on the small side but we had enough space to move comfortably, modern, and clean. Beds were super comfy and the complimentary breakfast was delicious!!! Guest had a choice of coffee, tea, or orange juice with an assortment of pastries. My favorite was their almond cheese pastry--it was delicious!
On the second morning, we told housekeeping to come back since we were still sleeping when they tried to clean the room and when we headed out we asked the front desk if they can ask housekeeping to clean our rooms. I overheard the front desk agent (I can't recall her name but she had long brown hair) call in the request to housekeeping immediately over the radio as we were heading for the door. When we got back in the room around 5pm, our room was unfortunately not cleaned but this wasn't a big deal for us since we only had 1 night left and they were happy to deliver us extra sets of towels.
Regardless, Kudos and thank you to the Hotel Lord Balfour Team for making us feel welcome throughout our stay and providing a clean/safe place to stay in Miami...we'll be back!
- Official Description (provided by the hotel):
- Come to Miami Beach and meet Room Mate Lord Balfour, an Art Deco hotel inspired in XX Century Art with a modern twist. Situated right by the beach, just a few steps walk from Lummus Park, the hotel has a privileged location in the Art Deco District of Miami Beach. Breakfast till noon, gym, free Wi-Fi, private courtyard garden is also on site, amenities in room, multilingual staff available 24 hours and everything you need to feel at home. ... more less
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- Also Known As:
- Lord Balfour Hotel Miami Beach
- Wave Hotel Miami Beach