The service was very professional and friendly. However, the rooms need updated and were overpriced for the condition they were in. The windows would not open, so you could not even hear the ocean from the oceanview rooms, and there were no balconies. The beds were very uncomfortable and left me and my husband's backs hurting after a night's sleep. There were hidden charges, such as charging us $15.00 per day just for using the coffee maker and wi-fi internet in the room. Then they added an 18% service charge on top of everything such as meals. Food was already over-priced. They also charged $28 per day just for parking. The pool, however, was the best part. It was a great pool.. very warm, spacious, and well kept. The gentlemen on the beach behind the hotel were very friendly and helpful. A gentleman named Trey was especially friendly and did a great job attending to our needs on the beach. As I said, everyone was very friendly and professional, but I can't say I would stay there again based on the price. Also, when we checked out, there was a $114.00 charge to a restaurant that we didn't eat at. It has been added to our credit card as a room charge to a hotel restaurant. When the girl looked it up she quickly found that it was a mistake on their part. If I hadn't looked over our bill thoroughly we would have been charged over $100 for something we didn't owe. Still... I loved Miami Beach and I thoroughly enjoyed the beach and the pool most of all.
- Official Description (provided by the hotel):
- This distinctive Miami Beach hotel is surrounded by the Atlantic Ocean and the Intra-coastal Waterway, and boasts 424 guest rooms and suites - each with amenities such as free high-speed Internet access and floor-to-ceiling Ocean and city views. ... more less
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- Also Known As:
- Miami Beach Hotel Miami Beach
- Miami Beach Resort Spa