I will start by saying that this is one of the most terrible hotels I've stayed at in the several years that I've traveled to Miami Beach. I work in the hospitality industry so I'm all to familiar with how a hotel should be properly ran and this hotel doesn't even quality as a substandard hotel. I stayed here with friends last month, October 2012 and we experienced one problem after another. One the night I checked in, the toilet would flush less than half of the time and I had to contact engineering a total of 5 times over a 3 day period. There was supposedly a special "trick" to getting the toilet to flush that only the engineering department was aware of so I was forced to contact them whenever I needed to flush the freakin' toilet! They refused to switch me to a different room the entire weekend due to this issue. So once I had finally had enough I asked to speak to a manager and was told that no manager was available and that I could only reach them via email. How ridiculous is that!! Furthermore, the housekeeper acted as if she did not speak English when I asked for my room to be serviced, but somehow knew English well enough to let me know that I needed to hurry to check out so that she could clean the room, after I had already contacted the front desk for a late checkout! SO they gave me the email of a manager named Paola, whom I sent an email to regarding my stay 3 weeks ago. Needless to say, I have not yet recieved any sort of reply from any of the incompetent, unprofessional people that this are employed by this disgraceful hotel. Do yourselves a favor and don't stay here. I'm almost certain that your stay will be just as miserable as mine was.
- Official Description (provided by the hotel):
- The charming and pristinely-preserved art deco design of this cozy boutique hotel is just one of the many reasons vacationers choose to stay at the Greenview Hotel. ... more less
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- Also Known As:
- Greenview Hotel Miami