The property was beautiful, the service at the restaurant was great and the rooms were nice. The location of the hotel was great for walking distance to restaurants & shopping. The cabanas on the beach were worth the extra $ and the servers were great. The only problem I (and my fellow travelers) had was the service manager at the front desk. The front desk receptionists were pleasant and helpful but when we needed to add an extra night due to a weather delay, the manager was grumpy and rude. I wish I could remember her name. Turned me off to staying there again...
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- Also Known As:
- Ritz-Carlton South Beach Hotel Miami Beach
- Ritz Miami Beach
- Miami Beach Ritz-Carlton