Our February break was destroyed because of the weather, and we ended up taking a "college roadtrip" from Baltimore to South Beach because our flight to Aruba was cancelled. After 18 hours in a rental car we arrived at the Ritz and right from the start we were treated as if we were special. Marlene at the front desk, listened to our story and made some accommodations to our reservations and we were off. She is one of the most gracious managers I have had the pleasure of working with. Everyday we were made to feel special and unique. They catered to our needs and treated my teenagers with respect. Whether we were chatting with the GM Kevin Kelly, or being served cocktails by Augustine or Miguel on the beach, everyone was at the top of their game and it seemed transparent and seamless. Rashaad took care of all of our reservations and made great suggestions. The cream of the crop was Lidia who would make a special coffee drink for my daughter every morning in Ritz Lounge, and Augustine who worked tirelessly on the beach. What could have been a nightmare became a fantasy come true!! We will be back and back and back again. THANK YOU!!!!
- Official Description (provided by the hotel):
- The Ritz-Carlton, South Beach exudes an air of modern sophistication with elegantly appointed guest rooms that draw inspiration from the azure waters of the Atlantic Ocean, South Florida’s golden sandy beaches and the vibrance of South Beach. An oceanfront, restored 1953 Art Moderne building, The Ritz-Carlton, South Beach boasts a $3 million contemporary art collection featuring established and emerging artists and beckoning visitors to an oasis of luxury. Whether you crave a day of soaking up sunshine, water adventures, artistic experiences, the area’s best shopping or dining and nightlife, you’ll discover an unparalleled South Beach experience. New enhancements at The Ritz-Carlton Spa also offer guests a private oasis to relax and unwind with signature ESPA treatments, while a reimagined Ritz-Carlton Club® Level lounge feature elevated views of the Atlantic Ocean, along with signature cocktails, flavorable bites and a dedicated Club Concierge. ... more less
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- Also Known As:
- Ritz-Carlton South Beach Hotel Miami Beach
- Ritz Miami Beach
- Miami Beach Ritz-Carlton