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The Ritz-Carlton, South Beach
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Reviews (3,212)
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1,610 - 1,615 of 3,212 reviews
Reviewed October 30, 2013

From the moment we arrived, we felt right at home, again!
Many of the staff remembered us from prior stays, and made us feel all the more special. We spent the hours from lunch thru sunset cocktails at the di Lido Beach Club restaurant. Live music and the beachfront location made for an amazing vibe and perfect for people watching too! I'll be back!!!

Stayed: October 2013, traveled with friends
3  Thank 888KJC888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

My wife and I stayed at the RCSB for a week in August 2013. It is a great place--wonderful location, nice pool, fantastic service. No major complaints.

The only thing they could have improved upon was that check-in experience with the front desk staff. We arrived around noon, and our room wasn't ready (which is no problem). They suggest you go and have some lunch (and give you a discount coupon to use in their F&B outlets, which is a clever idea) and they will call you when the room is ready. This has happened to us at other Ritz-Carlton properties before and what often happens is--like magic--just as you are paying the lunch check you get a call saying that the room is ready. Didn't happen at this property. In fact, after a lengthy lunch we checked with the front desk and the room wasn't ready. We then went for a walk and still did not hear back. In the end, we went to the front desk AFTER the regular check-in time and they finally said it was ready...but not without more time wasting. This was a relatively minor inconvenience but it got the whole experience off on the wrong track.

Otherwise this is a great property and we will be back for sure.

Stayed: August 2013, traveled as a couple
Thank AndrewTStephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

Last year we were not that lucky with a Ritz Carlton, and wondered what was happening with this chain. However this South Beach Ritz was fantastic. This is for us the Ritz Carlton quality. Friendly, smiling and extremely helpful staff. Just about all employees from the beach attendant Mr. Perez, to the waiters and valets parkers were very professional, international very helpful and hard working. We truly enjoyed our stay at South Beach. The location is fantastic, if you do not want to be right in the middle of the party scene, but close enough to walk every where. Our view from the 11th floor watching the morning sunrises was unforgettable. Can not wait to come back.

Room Tip: The view from the top floor was wonderful
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CHfrequentflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013 via mobile

The Ritz Carlton South Beach is in a fantastic location, that's why I booked it and I wasn't disappointed.

Our room was spotlessly clean and the beds were super comfy.

The concierge were excellent, Noel particularly. They gave us great local advice and super restaurant recommendations.

The pool area is good, however, the music is cranked up louder and louder as the day goes on. At the weekend the pool music competes with live music from the beach bar and when I say competes I mean it, it's LOUD. So, why not use the hotel's beach area, we did, it was lovely and quiet, but for some reason they charge $25 for the use of an umbrella, something not done by the pool. The elevator music is noisy and when returning to the room each evening after the turn down service we found the tv turned on, what's wrong with silence?

Is the noise enough to put me off returning, perhaps, and that's a shame because everything else was great.

Stayed: October 2013
1  Thank GMK1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

It's definitely an astonishing 5-star hotel. Beautiful zone, right close to Lincoln Av and Ocean Drive. Nice pool and direct access to the beach. The room was huge, clean and well-equiped with an Ocean view. Staff was always gentle, helpful and ready to satisfy each request. The breakfast was incredibly furnished and first-rate. The restaurant was excellent. They also have a dressing room for those who check-out in the morning but leave the hotel late.
Great, great.

Just two tiny complaint: 1) wi-fi always kept on loosing frequently the connection and you have to re-connect each time. Moreover: considering the room's rate is it ridiculous that wi-fi it's not free. 2) very few plugs in the room

Room Tip: Drinks at the pool cost very much
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank totuccio83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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