What do you say when a hotel does so many things well- doormen, room, view, breakfast, service staff yet...
Here is the problem- on a not very busy day, with fairly low occupancy, no less then 5 staff members knocked on my door between 10AM and 11:30- all asking when i expected to vacate the room. Not the best way to leave a positive feeling. But compounding an error, when I sought to mention my experience , there was no one available - not the Front Desk manager, not the Asst GM, no one. The Front desk staff didn't think to ask me why or what it was about, another shortfall... and even though I left a phone number, i never heard from anyone.
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- Also Known As:
- Ritz-Carlton South Beach Hotel Miami Beach
- Ritz Miami Beach
- Miami Beach Ritz-Carlton