I stayed at the Ritz-Carlton, Miami South beach with my family, 2 adults and 2 children aged 11 and 7.
We were given a warm and friendly welcome right from the start. The valet parking staff, the bell boy and the reception staff were all very friendly and all had smiles on their faces. Sophie on the check-in desk was very helpful throughout our 4 day stay. She arranged an electrical extension lead within 10 minutes and she gave us useful information.
We had a very spacious clean room with 2 double beds. The mini bar was well stocked as well as some very tempting cookies and candy jars placed in the room. We did found the beds a bit small though.
Every night the chamber maid would knock on the door offering a bed turn down and asking if we needed any additional items such as extra bottled water, mini chocolates for the kids, towels or bathroom items all part of the service and complimentary.
The hotel is in a ideal location for the beach, Ocean drive and all the restaurants along Lincoln Road.More
- Free Wifi