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“Front desk was actually good, just the rest of the staff were shady. They were unhappy employees therefore they treated there cu”

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Deauville Beach Resort
Ranked #171 of 208 Hotels in Miami Beach
1 review
“Front desk was actually good, just the rest of the staff were shady. They were unhappy employees therefore they treated there cu”
Reviewed April 7, 2014

Will never stay here.
Front desk was actually good, just the rest of the staff were shady. They were unhappy employees therefore they treated there customers very poorly.

Bogus charges, 7.00 to check in bags at bell desk.

Unessery

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nello777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, June 29, 2014
Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort
Report response as inappropriate
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my suitcase
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 5, 2014 via mobile

The Deauville clearly had its hayday 50 years ago. Its fine, not unsafe. But my neighbors were spring breakers with no regards for anyone and the paper thin walls and heavy doors that slam don't help.
My water just intermittendly stopped working throughout a shower and there was seaweed in my coffee maker.
So far the front desk hasn't offered a refund on the $20/day resort fee at the least.

But, the pool is nice, with plenty of chairs and the bartenders at the tiki bar are great.

If you're on a mid-range budget and will sacrifice quiet and class, this is the place for you. Hotels.com had the best price.

Stayed April 2014, traveled solo
Helpful?
1 Thank aocarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, June 29, 2014
Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Miami Beach hotels

Tampa, Florida
1 review
Reviewed April 4, 2014

The room was very outdated and had an adjoining door that was not sound proof at all. I could hear every word my neighbors were saying, very invasive!!!! There was no menu in the room for room service and staff always seemed bothered and didn't want to accommodate my needs.Employees very rude, I tried calling front desk several times, no answer. Went to front desk to complain about my room and again, no help. When I was leaving I called concierge to come up to help with bags, again no answer. I drug two of my bags down myself and asked the bellhop to hold my bags so I can get my other bags. He immediately asked for $5 to hold them and didn't offer to help me get the others. I went to the front desk to get help and explained all of my disappointments with my stay and all I got was "sorry"!!!! Sorry doesn't fix the horrible service and stay I had. The very worst resort experience I ever had :(
The only good thing about this place was the restaurant staff, my waiter and his manager were very polite and attentive to us,Thank you Oscar and Alberto for your kindness.I hope the rest of the hotel staff learns from you guys.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sobe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, June 29, 2014
Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2014

The service is amazing. No matter what the situation, they are always there to help. A great resort to spend at wether with friends or family. I had an amazing time with my friends and family. The children loved the beach and the pool. Everyone was friendly and helpful. Thank you Deauville Beach Resort.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yamile c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, June 29, 2014
Thank you for posting your review.


Thank you again for choosing the Deauville Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bretton woods
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2014

I read the reviews before I went there and I was very sceptical when I arrived. But, boy was I pleasantly surprised. The staff was friendly, the room was so clean!! All the staff was willing to help and I had the time of my life with my friends :) thank you Deauville beach resort!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sthandokuhle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, June 29, 2014
Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.


Thank you again for choosing the Deauville Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 31, 2014

They are tricky hotel bad rooms unclean and old bathroom striped doors may installed b4 50 years
You have to pay for the parking 30$ daily extra to room price as well as 20 $ daily because there is a safety lock in each room imagine this even if you didn't use the gym or beach

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, June 29, 2014
Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 29, 2014

My family and I stayed here in January. The weather was great, the beach was great, the resort was great! Good services was provided. Its located in a nice area with many restaurants around the resort. It is right on the beach so that's always a plus. There is a grocery store down the street, which came in handy. It is very close to Lincoln center! We had two rooms here. The rooms were nice and clean. We had a great view of the beach. This place is beautiful!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Samuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, June 29, 2014
Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

Thank you again for choosing the Deauville Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deauville Beach Resort

Property: Deauville Beach Resort
Address: 6701 Collins Avenue, Miami Beach, FL 33141-3242
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Spa Hotel in Miami Beach
#110 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Deauville Beach Resort 3.5*
Number of rooms: 484
Official Description (provided by the hotel):
Steeped in pop culture history; Deauville Beach Resort is not only a present day getaway favorite, it is also historically an all-star Hollywood destination. Its most historic moment came in 1964 when Ed Sullivan brought his celebrated "Really Big Show" to the hotel's Napoleon Ballroom featuring what was to become one of the biggest music groups in history --The Beatles. Deauville Beach Resort's history of glitz and glamour has been long in the making before the memorable 1964 presence of The Beatles. The hotel was a favorite of the 1950's and 60's stars such as Frank Sinatra, Sammy Davis Jr., Dean Martin, Joey Bishop and Tony Bennett, to just name a few. They were attracted to the Deauville for both: professional and personal reasons. Holding packed-house performances at the famed Napoleon Ballroom and at the same time enjoying one of America's finest beach destinations. In 1957, the Deauville Beach Resort was reconstructed following the MiMo architecture aesthetics. It received the "Hotel of the Year" award and gave rise to the jewel it is today. Its doors reopened to a fully booked season of glamour, which set forth the coming of a new era for the Deauville. One of the jet-setting events at the hotel and Miami Beach's history was the creation of the "Cavalcade of Stars" show in 1959. Created by hotelier Morris Lansburg, guests from various neighboring hotels were transported to the Deauville for an unforgettable evening of all-star entertainment. Some of the world's most loved stars performed in the Napoleon Ballroom during these so called "rolling parties." Stars featured in the lineup included Red Buttons, Lonesome George Gobel, Judy Garland, Louis Armstrong, Sophie Tucker, The Ritz Brothers, Connie Francis and Tony Bennett. ... more   less 
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Also Known As:
Deauville Beach Hotel Miami Beach
Deauville Beach Miami
Deauville Hotel Miami
The Deauville Beach Resort
Deauville Beach Resort Miami

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