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“US$ 30 parking day!!!” 3 of 5 stars
Review of Deauville Beach Resort

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Deauville Beach Resort
Ranked #160 of 205 Hotels in Miami Beach
São Paulo
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“US$ 30 parking day!!!”
3 of 5 stars Reviewed January 11, 2013

Needs renovation, the hotel is very old. The closet was very dirty too and even asking for cleaning no one did it!
U have to pay US$ 30,00 a day to park ur car!!!!!Hotel parking area is near but u have to pick up your own car ....No valet

Room Tip: poll view are better
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank prynahum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Guest Relations Manager at Deauville Beach Resort, responded to this review, January 20, 2013
Thank you for your review. We have just acquired a new parking building and are currently looking to hire a new valet parking company to offer this service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (390)
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English first
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 10, 2013

My parents stayed at this resort from 1/3/2013 to 1/10/2013. They brougt an umbrella and lounge chairs from home. upon checkout they were charged a resort fee of $150 for the use of beach equipment. They did not use any beach equipment. when i called to speak to the manager the front desk person refused to speak with me and handed the phone back to my dad. My parents were visiting FL from Russia, and do not speak English. Whatever they signed they had no idea that there were any additional charges. When i booked my reservation there was nothing about any extra charges. I am certainly not used to anyone hanging up on me. You can only guess how this place is going to be reviewed on Russian travel cites.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
6 Thank anna s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Santo Domingo, Dominican Republic
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 10, 2013

After reading countless reviews about this hotel, I decided to stay here for my daughter's birthday getaway. Honestly, I was nervous and apprehensive at first because I wanted everything to be perfect for my birthday girl. My first impression was that the lobby was spacious and a little gawdy and outdated. The front desk attendant was acceptable. The hallway smelled of a weird sweet like roach spray? i don't know. The room was pretty nice and clean. The view was beautiful and I loved hearing the waves at night. Breakfast was acceptable, but nothing to rave about. Since we spent the entire day shopping, we just really wanted a place to sleep comfortably without the noise of South Beach. Now, the bitter part was when I checked out! They handed me a bill for 80 dollars for local calls!!!! I couldn't believe it!!! Since I didn't want to ruin the experience for my daughter, I decided to not fight this. The abuse is just unbelievable!!!! I would definitely NOT stay here again, but thankfully, my daughter didn't notice all of these flaws and had a great time in Miami. :))) And that is all that matters.

Room Tip: Choose the top ocean front rooms.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank lmassas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Guest Relations Manager at Deauville Beach Resort, responded to this review, January 20, 2013
Thank you for taking the time to write your review. We are glad that you found our rooms to beautiful and comfortable but we regret to hear that your experience was not up to par due to the charges for our local calls. We are reviewing your comments and will be making the necessary improvements soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 9, 2013

I am currently staying in this hotel. I agree. The location is terrific. However, the rooms are so so so outdated, poorly maintained, and classless it is almost a joke. I am currently paying about $200 a day to stay in a room without a bedspread (true - just sheets on the bed. . . and when I asked if this was a mistake, they informed me that all rooms only come with sheets. . . what!? and then sent me a few smelly, old, pilly, urine-colored blankets. The elevators work and don't work at will.

It is like the hotel has an identity crisis. High prices in the lounge and restaurant. A lovely lobby area. Friendly, professional front desk attention. A "resort" title. However, one step into your ratty room and you realize it was all smoke and mirrors - rather this is a LOW class accommodations.

I am not a snooty traveler. I didn't expect luxury. I also didn't expect water stained ceilings, dirty towels, and dilapidated hallways.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Frequenttraveler388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Guest Relations Manager at Deauville Beach Resort, responded to this review, January 20, 2013
Thank you for taking the time to review our hotel. Our rooms have recently undergone renovations and although they do not have bedspreads as it is part of our design, we do provide new blankets which you can find in the closet.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 8, 2013

My sisters and I got an awesome partial ocean view room with the help of Sebatian our front desk angel. He made sure that I got one of the renovated rooms on the 15th floor. The room was spacious, clean, and comfortable. We had the best time, and this was the most relaxing best birthday ever. Don't always believe the hype, everyone has their preference.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cristina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 7, 2013 via mobile

The Deauville has an excellent location. It is right on the beach. My husband and I had a room with an ocean view that was beautiful. The rooms are priced very cheap in comparison to other hotels in the area. However,there are many things that were poor during our week stay. It is stated that the hotel has parking. Yes it does, for 30.00 dollars a day. The resort fee of 15.00 dollars seems reasonable but if you want an umbrella on the beach it costs an additional 15.00. The room is neat but don't expect housekeeping to make your room before 5pm and forget about towels,soap and tissues. The room was vacuumed once in our week stay and if you ask for anything it better be in Spanish or else you are ignored. There are four elevators and only two work. The pool area was the most upsetting. The water level in the pool is a foot lower than it should be and the bottom is discolored. The water in the jacuzzi is dirty and foggy. Children run freely and even dive into the three foot jacuzzi. Even the adult guests are inconsiderate putting their bare feet up on the pool bar. The staff at the hotel seems to be ok with this. If you can take the bad with the good then this hotel is for you.

Stayed December 2012, traveled as a couple
Helpful?
1 Thank Pa2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Guest Relations Manager at Deauville Beach Resort, responded to this review, January 20, 2013
We are sorry that you did not fully enjoy your stay at the resort. Our pool was undergoing routine maintenance applied for The City of Miami Beach, during the dates of your stay and this is why the water level was lower than usual.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deauville Beach Resort

Property: Deauville Beach Resort
Address: 6701 Collins Avenue, Miami Beach, FL 33141-3242
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Spa Hotel in Miami Beach
#103 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Deauville Beach Resort 3.5*
Number of rooms: 484
Official Description (provided by the hotel):
Steeped in pop culture history; Deauville Beach Resort is not only a present day getaway favorite, it is also historically an all-star Hollywood destination. Its most historic moment came in 1964 when Ed Sullivan brought his celebrated "Really Big Show" to the hotel's Napoleon Ballroom featuring what was to become one of the biggest music groups in history --The Beatles. Deauville Beach Resort's history of glitz and glamour has been long in the making before the memorable 1964 presence of The Beatles. The hotel was a favorite of the 1950's and 60's stars such as Frank Sinatra, Sammy Davis Jr., Dean Martin, Joey Bishop and Tony Bennett, to just name a few. They were attracted to the Deauville for both: professional and personal reasons. Holding packed-house performances at the famed Napoleon Ballroom and at the same time enjoying one of America's finest beach destinations. In 1957, the Deauville Beach Resort was reconstructed following the MiMo architecture aesthetics. It received the "Hotel of the Year" award and gave rise to the jewel it is today. Its doors reopened to a fully booked season of glamour, which set forth the coming of a new era for the Deauville. One of the jet-setting events at the hotel and Miami Beach's history was the creation of the "Cavalcade of Stars" show in 1959. Created by hotelier Morris Lansburg, guests from various neighboring hotels were transported to the Deauville for an unforgettable evening of all-star entertainment. Some of the world's most loved stars performed in the Napoleon Ballroom during these so called "rolling parties." Stars featured in the lineup included Red Buttons, Lonesome George Gobel, Judy Garland, Louis Armstrong, Sophie Tucker, The Ritz Brothers, Connie Francis and Tony Bennett. ... more   less 
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Also Known As:
Deauville Beach Hotel Miami Beach
Deauville Beach Miami
Deauville Hotel Miami
The Deauville Beach Resort
Deauville Beach Resort Miami

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