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“Perfect stay”
Review of Villa Italia Hotel

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Villa Italia Hotel
Ranked #73 of 210 Hotels in Miami Beach
Certificate of Excellence
Reviewed April 18, 2013

Villa Hotel has an ideal location, close but not to near to the noisy Ocean drive and at the border between SoBe and the fancy SoFi. In front of the hotel you find a bus stop for the South Local which runs along most of Washington Avenue in both directions; for 25 cents you will be able to reach Lincoln Rd in a few minutes, a better alternative to Ocean drive for eating and shopping. Buss 150 to/from the airport stops very close to the hotel, although we took taxi in both directions as we found the 33 dollar flat rate to be cheap.
It is a little hotel, calm and with very helpful young, professional and multilingual staff.
Breakfast is served outdoors and is good enough. Rooms are spacious, clean and with real good A/C. Wi-Fi are relatively fast. Beach chairs and towels are provided free of charge.
I highly recommend this hotel for all medium aged or older couples.
A plus: In the reception you can take, whenever you want, an extra cappuccino, a cake, a banana or fill your bottle with purified water.

  • Stayed: April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 14, 2013

Very nice hotel near сру beach area. You would be surprised how close is it to the beach and Ocean drive (main 24/7 party area) being on very calm street at the same time. The parking was always available which is rare case on M.B. (thought expensive 1,75UDS/Hour or 25UDS per day).
The stuff is very helpful and you feel like home.
Rooms are new and cosy.
Recommend to stay

  • Stayed: April 2013, traveled solo
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Thank Musselius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

There were positives and negatives about Villa Italia and we left with mixed feelings. The location is pretty good: a relatively quiet area that is very close to the beach and the start of Ocean Drive's restaurant strip. You can walk up to Espanola Way etc if you like a nice walk, or then take the local bus for 25 cents. Night-time was always quiet so we slept well; however, once new people moved in upstairs we could hear their walking in the room very clearly. The view from the room was to a basic street and parking garage, so nothing to admire.

The bathroom and shower were very spacious and the toiletries were nice, the selection included things like conditioner, cotton buds and shower cap, which are not standard everywhere. Cleaners were very efficient.

The hotel provides beach towels and chairs, which was handy.

My main complaints are the wifi and breakfast. The wifi is supposedly available throughout the hotel, but in our room, the reception was shaky at best and we wound up sitting on the floor by our door with our iPads in hand. Now, my main pastime on a vacation is not being online, but I do like to check emails twice a day and would prefer to do that lying in bed: this was not an option at all. We mentioned this our first day and the system was rebooted - nothing improved. I conveyed my disappointment about this upon our departure but no discount or such was offered (I did not ask for one, but still).

Breakfast is great for those who like to pile up the sugar in the morning, but I am not one of them. The selection consists mainly of super-sugary American-style cereals, waffles, and various sweet pastries. I wound up eating a bagel with cream cheese six mornings in a row. There was yoghurt but only the kind with artificial sweeteners. Oranges were available pretty much every morning, and decent bananas on a couple of mornings. On a few mornings, there were almost completely brown bananas that no one wanted, so they sat there for a few days until finally they bought fresh ones. I did ask on two mornings if they had any fresh bananas, so it's not that there weren't any hints.

  • Stayed: April 2013, traveled as a couple
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1  Thank Gecko74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kgera, General Manager at Villa Italia Hotel, responded to this reviewResponded April 13, 2013

An apology is surely in order that your complementary items fell short of expectations and caused a negative stay while vacationing at our resort.

Firstly we offer both Wi-Fi availability throughout the property and wired-internet in every guest room to be proactive and ensure there are no disruptions of service as we understand the importance of connectivity especially for our many business travelers. The city of Miami Beach also recently rolled out a new program and it too now provides FREE Wi-Fi.

I’m sorry the issue wasn’t addressed during your stay since we could have responded with more urgency. Our records indicate that a night-time manager did take the preliminary steps to increase the signal boost by resetting the modem. This uses fixes the issue 99% of the time, however if we’ve had known the issue is ongoing there are more steps we’ve could of taken to analyze and detect the disruption of service to find a swift remedy to the matter.

Secondly, the breakfast we offer is simply a continental breakfast so you can start your day by enjoying a warm pastry and a hot cup of cappuccino. We also offer latte & coffee along with fruit & snacks complementary throughout the day. The continental breakfast in in no means a replacement of some of the amazing brunch options available at some of the neighboring restaurants in this exquisite locale. Miami Beach is a mecca of amazing cuisine and fusion flavors. After all, we host the annual south Beach Food & Wine Festival (SOBEWFF) so we can showcase the many talented chefs and restaurants.

Again both items are complementary and difficult to proper value to issue a credit. The majority of vacation seekers select our hotel based on factors such as coziness, cleanliness, service and location which you confirmed were terrific as oppose to immaterial items. No hotel can guarantee secondary items that are merely out of the control of the resort such as inclement weather or specialty items. For example if the local cable company has service disruption causing sporadic cable and internet outages; the free items included in the daily room rate wouldn’t result in a refund of the entire room rate.

If you give us another opportunity, we would love for you to join us again in the future so you may finally enjoy our complementary Wi-Fi!

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Reviewed April 2, 2013

Great welcome. Room clean, comfortable and cool. Hotel staff were all excellent: helpful, knowledgeable and friendly.

The hotel is perfectly situated on Washington Avenue, close to the beginning of Ocean Drive and the beach.

  • Stayed: March 2013, traveled as a couple
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Thank 194David194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2013

We had previously visited South Beach a couple of years ago staying in one of the "art-deco" hotels on Ocean Drive which was very nice but this time we wanted somewhere quieter so, based on favourable tripadvisor reviews, we selected the Villa Italia and we were not disappointed in any way. The hotel is not large and is situated in a quiet area and our room was on the top floor at the front - there are only 2 floors. The room was very spacious, well fitted out with modern furniture and also very clean, as was the bathroom. As previously mentioned by reviewers the daily resort charge includes a continental breakfast which was perfectly adequate to start your day.
Another plus point was the excellent reception personnel who were all friendly and helpful and went out of their way to make sure you had no problems and also recommended restaurants and local transport information and made you feel at home.
The airport bus (No 150) stop (in both directions) is only a couple of minutes walk from the hotel.
We would certainly stay here again and have no hesitation in highly recommending the Villa Italia.

  • Stayed: March 2013, traveled as a couple
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Thank jcrichton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

Great quiet location in SoFi. Very good room and bed. Excellent shower . All facilities worked fine . Amazing value for South Beach. Local resort bus (25 cents flat rate) stops outside hotel, but taxis still good value ( whilst everything else in Miami has been cranked up in price ) . Wifi and breakfast included in cheap daily resort charge. Recommended!

  • Stayed: March 2013
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1  Thank GoldmanBailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013

Very good, but really very very bad breakfast! I were there with my two children (12&14). Would go there again, they also have very nice and helpful guys at their reception. Beach is close and towels and beach chairs are available.
Our room was very quiet, even there was a Main Street in front the hotel.

  • Stayed: March 2013
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1  Thank Breitgabauer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Italia Hotel

Address: 354 Washington Ave, South Beach, Miami Beach, FL 33139-6907
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #73 of 210 Hotels in Miami Beach
Price Range: $157 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Italia Hotel 4*
Number of rooms: 13
Official Description (provided by the hotel):
Villa Italia Hotel is Miami Beach's brand new boutique hotel, located in the heart of South Beach where everything from restaurants to nightlife are within walking distance.Our hotel features 12 uniquely furnished tranquil guestrooms and 1 magnificant Villa Suite; each comes equipped with a 42-inch LCD Television with free premium movie channels. Other in-room amenities include minibar, in-room electronic safe, soundproof system, speaker phones and conference call capability, Ipod docking stations. All our suites are equipped with large glass enclosed showers. All guestrooms have new central air conditioning and non-smoking. To ensure the quality of your stay, our signature bedding has pillow top mattresses, Egyptian cotton linens, and triple sheeting. All of our rooms at Villa Italia feature a private bathroom with shower, bathrobes, deluxe toiletries, and hair dryer. Guests can also enjoy complimentary continental breakfast, free unlimited internet (both wired & Wi-Fi), local and toll free dialing, daily newspaper, free on-demand premium movie channels, snacks & beverages throughout the day and daily beach towels & umbrellas. ... more   less 
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