We just left this hotel, having stayed during the week commencing 23 December.
The positives: Very convenient location for South Beach and the main attractions. Clean modern rooms and peaceful idealic atmosphere.
Areas of improvement: The staff were not always as friendly or personable as expected, particularly with respect to general queries. Having no telephones in the rooms to contact reception when needed was quite inconvenient, and would expect to have a kettle in self catering hotel rooms!
Overall good experience, although there are certainly clear areas for improvement on the service front.
- Official Description (provided by the hotel):
- These amazingly, fully furnished luxury accommodations offer immaculate design and the ultimate beach location. Designed for the long term traveler in mind, Tradewinds feature 160 luxuriously appointed one-bedroom and studio suites anxiously waiting to be your next home-away-from-home. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more less
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