This review is overdue, but I am posting because I have thought often of my experience at the Tradewinds. I cannot express how wonderful the service, accommodations, and facilities were during our two week stay! Having lived in Miami before, I had minimal expectations of a hotel in South Beach and both my husband and myself have reflected on our extreme satisfaction with our stay at the Tradewinds! All of the staff that I met from the doorman, to the front desk, to the laundry room, went above and beyond to meet our needs. While all were helpful and pleasant, I want to recognize Susan at the front desk. She assisted me from the moment we called on the phone for an early check in up until weeks after checking out by receiving important paperwork for us. Not only did I appreciate her calm and pleasant demeanor, I also saw her work under pressure working to resolve a customer issue over the phone, while checking in another customer, and managing other customers in the lobby ALL WITH A SMILE! I thank all of the staff for a great experience during a stressful time!
- Official Description (provided by the hotel):
- These amazingly, fully furnished luxury accommodations offer immaculate design and the ultimate beach location. Designed for the long term traveler in mind, Tradewinds feature 160 luxuriously appointed one-bedroom and studio suites anxiously waiting to be your next home-away-from-home. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more less
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