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“First trip to south beach”

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Marriott Vacation Club Pulse, South Beach
Ranked #26 of 214 Hotels in Miami Beach
Certificate of Excellence
Reviewed April 22, 2014 via mobile

Upon arrival of my cruise ship to Miami, my wife and I chose the Edgewater hotel for the rest of our honeymoon in South Beach. Although a minimal problem was experienced through no fault of the hotel or its staff, (which was exceptionally handled and resolved above my expectations,) I enjoyed my stay immensely. I definitely felt spoiled throughout my stay and would recommend this hotel to my closest friends and family. Definitely a diamond in the rough of Ocean Drive; and a bargain! In particular one employees interaction stood out the most; Dale enhanced my service each time we crossed paths with delightful conversation which added a friendly feel to my stay. I look back and would say it was definitely a Vip experience. 5 stars guys. Also thank you George for your genuine concern in response to the complication, attitude is everything these days.

Stayed: April 2014, traveled as a couple
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this reviewResponded April 24, 2014

Dear Steven,

We appreciated your understanding of the situation we had to resolve, thank you for coming back to us. Very glad to see you left on a positive note, we did everything in our power to make sure it would happen that way. 5 star service guaranteed to remain as such, look forward to welcoming you back.

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Reviewed April 22, 2014

Jonathan and Joseph were excellent at the front desk. I couldn't ask for friendlier service. The hotel had beach towels and chairs to take out to the beach which was nice. Also the location of the hotel was right in the heart of south beach. There is so much to do in Miami i felt like Edgewater is right there in the middle of it all.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank joejimmyski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this reviewResponded April 24, 2014

We are definitely in the middle of it all, Joe. Our guests quite enjoy being close to the party area of South Beach but far enough to enjoy a good night's sleep.
We know South Beach offers many options in hotels, thank you for choosing us!

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Reviewed April 21, 2014

We spent one night at the Edgewater South Beach which compares very favorably with another well-known hotel in Miami South Beach which we also visited during this stay.
The hotel is very well located on Ocean Drive only a 2 minute walk from the beach, and the hotel offers you free towels and chairs for the beach. We had a wonderful room with a balcony and direct sea view, and the room was very large and comfortable - in fact twice as big as the other room where we stayed that week. Breakfast was served on a large terrace on the 5th floor also with a view of the sea, and in the late afternoon, free drinks and snacks were served on the same terrace - nice touch!
There is wifi in all rooms, and it is very fast and reliable.
On the day of departure, we were allowed to use a shower room in the afternoon after our visit to the beach, with plenty of clean towels, before leaving for the airport.
The staff were all extremely helpful, friendly and service-minded.
The price of the room was around 400 US dollars for one night, also considerably cheaper than the other hotel at which we stayed.
We will definitely choose this hotel for our next visit to Miami! To be recommended.

Room Tip: Ask for a room on the 5th floor with a balcony and direct sea view if you want the best!
See more room tips
  • Stayed: April 2014, traveled as a couple
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1  Thank Fellini250693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this reviewResponded April 24, 2014

Dear Fellini,

We are pleased to see how much you have enjoyed your stay with us, thank you for taking the time to provide such thorough feedback. We are quite competitively priced considering our smallest studio is twice the size of the average Ocean Drive hotel room.
We look forward to your return, happy travels.

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Reviewed April 21, 2014

This hotel is generally good but falls down on the details so we were left a bit disappointed. The roof terrace is nice but the white cushions on the chairs and loungers are filthy. The cushions were not removed inside at night so were sodden after an overnight rain storm during our stay. After that same rainstorm, no one came to wipe down the terrace tables so the guests were doing that themselves to be able to eat breakfast there.
We booked an ocean view suite as we were travelling with our young daughter but when we arrived the sofa bed was not made up and we had to do that ourselves - once we got hold of a sheet which had not been supplied.
We also felt the bedding felt poor quality for the price paid for the stay.

  • Stayed: April 2014
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Thank Gnomo50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this reviewResponded April 24, 2014

Dear guest,

Please accept our apologies for not measuring up to your expectations. We do clean the cushions regularly but they might look somewhat stained at times as they are outdoors. As much as we do our best to remove them when it rains, during the night we have limited staffing and rain by the beach comes swiftly and unexpectedly.
We do prep the sofas upon request but quite often when we receive third party reservations these requests are not passed on to us and children are not listed on the reservations.
We hope to get the chance to show you that we do take pride in our looks and service, what you experienced is not the norm.
Thank you for having chosen Edgewater South Beach.

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Reviewed April 20, 2014

This is my go to hotel on south beach. It is minutes away from the water and your are right on the strip! The rooms are well equipped and clean. The staff is amazing. Special thanks to Jonathan for always greeting us with a smile and always looking out. Nothing is ever to much of a hastle for him. I have visited many hotels but whenever I'm in miami I don't stay anywhere else. The service is top notch, the rooms are comfortable and spacious, and your right across the street from the beach. What more can you ask for! Again thank you Jonathan for all you do for us! We will see you soon!

  • Stayed: April 2014, traveled as a couple
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Thank Natalie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this reviewResponded April 24, 2014

Dear Natalie,

Thank you for choosing Edgewater as your home away from home and for such a great comment! We take pride in our hospitality, it makes us happy when our guests notice.
We very much look forward to welcoming you back.

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Reviewed April 20, 2014 via mobile

What more can I say except "Perfection"! We stayed two nights pre-cruise and then again 12 days later post cruise. To start the location was great, close enough to everything South Beach has to offer yet far enough away to have a quiet peaceful stay. The staff, absolutely more than you can ask for. Friendly, helpful, extremely "attention to detail" oriented. The breakfast was wonderful and the evening cocktail reception an added bonus. Very tastefully decorated rooms are modern yet elegant, very comfortable and very nice size. Beds are very comfortable and the pillows are to die for.
For all that read this, I would recommend this hotel to make your vacation extra special. No doubt we will back!

  • Stayed: January 2014
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Thank sanjuandelsur1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this reviewResponded April 24, 2014

Esteemed guest,

Great to see how much you enjoyed our hospitality and accommodations. Our team works hard to provide our guests with a memorable stay and we revel in feedback such as yours.
Thank you for choosing Edgewater!

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Reviewed April 20, 2014

Hotel was beautiful from the second we walked through the door, and continue to exceed our expectation. We had a wonderful stay here and it was in the perfect location, right on Ocean Drive. The room was very clean and unbelievably huge.

  • Stayed: April 2014, traveled with family
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1  Thank Razvan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this reviewResponded April 24, 2014

Dear Razvan,

Sorry that we didn't get to meet and thank you for reaching out to me. Happy to hear you enjoyed your stay with us, we hope to be at your service again upon your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Vacation Club Pulse, South Beach

Address: 1410 Ocean Drive, Miami Beach, FL 33139-4108 (Formerly Edgewater South Beach)
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Miami Beach
#13 Romantic Hotel in Miami Beach
#23 On the Beach Hotel in Miami Beach
#42 Business Hotel in Miami Beach
Price Range: $180 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marriott Vacation Club Pulse, South Beach 3*
Number of rooms: 49
Official Description (provided by the hotel):
Marriott Vacation Club Pulse, South Beach has earned the status as one of Ocean Drive's most iconic properties offering 49 studios and suites. Within easy walking distance to the best of South Beach, beautiful landscapes are easily discovered. Owners and guests will be immersed in the center of the action of South Beach from the restaurants and galleries of Lincoln Road to the boutique shops and nightclubs of Collins and Washington Avenues to the turquoise waters of Miami Beach. ... more   less 
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Also Known As:
Edgewater South Beach Hotel Miami Beach

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