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“Great Staff”

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Marriott Vacation Club Pulse, South Beach
Ranked #28 of 208 Hotels in Miami Beach
Certificate of Excellence
New York
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Staff”
Reviewed March 20, 2014

The staff we encountered was great -- very high marks. However, the room showed several signs of wear (dirt -- not the kind that can be easily cleaned, more ingrained; scuffed/worn furniture). Also it was quite loud outside the room (both from Ocean Drive noise and in the hallway). As a result we did not think it was a great value, but we commend the staff.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jdini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, March 25, 2014
Dear Jdini,

Thanks for your objective feedback, we appreciate it. We place emphasis on service, glad that we impressed you. We will be addressing the items you stated during our upcoming soft renovation and hope to share them with you once complete.
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1,634 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
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Calgary, Canada
Level 5 Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 20, 2014

Most hotels in South Beach are going to be a little pricy. So pick where you will get everything you need. This place is more of a condo living hotel - in my opinion the "look" of the rooms couls use a little improvement - however that is all... other than that the hotel was perfect for me and my girlfriend! Rooms were huge and separate bedroom which was nice! You are moments away from the beach and also a nice walk to shopping. The rooftop patio was just perfect each morning with my girlfriend - we felt so relaxed each morning. HOWEVER I agree with many people as there should be a little more added to the breakfast. But I was always impressed as the staff were on top of re-filling what was there. Good job guys/gals! I would consider their breakfast a very LIGHT (very good croissants yum). But there are plenty of decent price breakfast places around so no worries.
There was happy hour in the evening on the rooftop for guests which was nice to take in the view before going out for the night!
Last but NOT LEAST...... the STAFF!! they were SUPER NICE AND FRIENDLY! they helped when they could, always kept a smile! We will be back!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brad W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, March 25, 2014
Brad,

Our team was just ecstatic about your comment, thank you! We are looking into improvements over the course of this year and the next, we hope to share them upon your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
Reviewed March 19, 2014

Great service, great time, great atmosphere! Next trip to Miami I will be staying at the Edge water Hotel. The location is great- right on ocean drive and literally 1 minute away from the beach! Loved it!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, March 25, 2014
Hi Amanda!

It was our pleasure to have you with us, very happy to hear that you had a great time. Thank you for staying with us, hope to see again soon!
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Level 2 Contributor
8 reviews
Reviewed March 18, 2014 via mobile

We stayed for 7 nights and were very satisfied. The hotel's personnel was very friendly, very professional and very helpful. Rooms spacious, very clean and well equiped. The location of the hotel is also excellent. Overall, strongly recommended.

Stayed March 2014
Helpful?
Thank Vbaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, March 25, 2014
We are quite happy that you enjoyed our location, accommodations and most of all, service. We work hard to provide a memorable experience for all of our guests and love to hear that we're doing just that.
Edgewater team looks forward to being at your service during your next stay in South Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
Reviewed March 17, 2014 via mobile

Great little place in the heart of South Beach. Rooms were up to date, clean and spacious. Nice Happy Hour in the afternoon and continental breakfast in the morning-both on the beautiful rooftop patio which looks out to the beach.

Stayed March 2014, traveled as a couple
Helpful?
Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, March 25, 2014
Thank you Scott for such a great rating of Edgewater. We appreciate it very much and hope it means we'll see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level 4 Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 14, 2014

Having just returned from a stay at The Edgewater South Beach, I can happily recommend this hotel to others.

The location is spot on right on Ocean Drive, near everything.

We had a Deluxe Studio facing the back, and with a balcony. It was very quite during night, and we did not hear any traffic or noise.

Spacious and very clean rooms.

Breakfast was alright, we had it every morning, and it was nice to finish with some coffee on the rooftop terrace.

If I have to point something out it will be that housekeeping (although always smiling and friendly) was a bit hit or miss every day. Some days bathroom amenities were not refilled, and one day the toilet paper was almost done, and they did not leave another spare roll. Also one day they forgot some pillow cases on our desk, and minibar was not always restocked. Nothing major at all, and it did by no way ruin our stay.

Also the beds were alright, but maybe a bit soft for my liking.

Compared to nearby hotels which are priced higher and have way smaller rooms and often offer no breakfast, this is a great deal, and we will definately stay there again.

Great service from all staff, and also a very nice restaurant on the hotels sidewalk.

Room Tip: Ask for a room with a balcony, preferrably facing West (Back of hotel, quiet at night)
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kn1901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, March 25, 2014
Great to see that you found value in your stay with us and enjoyed it. Thank you so much for sharing your experience with the world, we appreciate it. Your feedback about our inconsistencies in service has been shared with our team, we definitely aim higher than what you've seen.
We hope to be at your service during your next visit to South Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
Reviewed March 14, 2014

Loved the location, and not as loud as several blocks south. Included breakfast each morning was great, as was included happy hour, both on the beautiful terrace. Edward at front desk was terrific. Only negative was the small, hard bed. Would definitely recommend if you can be assured of a king sized bed.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, March 25, 2014
Hi Rebecca,

Edward is grateful for being mentioned, thank you for taking the time to do so. Sorry you didn't enjoy the bed, definitely try the one bedroom suite (king size bed) during your next stay with us. Thank you for choosing Edgewater!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Vacation Club Pulse, South Beach

Property: Marriott Vacation Club Pulse, South Beach
Address: 1410 Ocean Drive, Miami Beach, FL 33139-4108 (Formerly Edgewater South Beach)
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Miami Beach
#13 Romantic Hotel in Miami Beach
#24 On the Beach Hotel in Miami Beach
#42 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Marriott Vacation Club Pulse, South Beach 3*
Number of rooms: 49
Official Description (provided by the hotel):
Marriott Vacation Club Pulse, South Beach has earned the status as one of Ocean Drive's most iconic properties offering 49 studios and suites. Within easy walking distance to the best of South Beach, beautiful landscapes are easily discovered. Owners and guests will be immersed in the center of the action of South Beach from the restaurants and galleries of Lincoln Road to the boutique shops and nightclubs of Collins and Washington Avenues to the turquoise waters of Miami Beach. ... more   less 
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Also Known As:
Edgewater South Beach Hotel Miami Beach

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