We stayed at the Fontainbleau for a week in January for a conference and ate here twice. Once for lunch, once for dinner. It's not cheap, but you're paying for the real estate more than the food.
I thought lunch was delicious. Drinks were well prepared, it was a nice atmosphere (unfortunately the weather was not nice enough to sit upstairs). I had the mahi mahi sandwich and it was yummy. My daughter enjoyed her lunch as well, they have a nice kids menu. It's a great spot to eat if you're taking a break from the pool, you can eat in your coverup, etc. Service was great.
Dinner was also delicious, but our waitress was unpleasant. Problem one was OpenTable allows you to make a dinner reservation until 5:30pm. So I booked that time. The hostess seated us in the 'only area that is still open'. Which meant there was absolutely no opportunity to sit upstairs (it was cool anyway). So we took our seats and our waitress marched up to us and bitterly stated, we close at 6pm, so I need your orders immediately. I'm sorry our $180 wasn't worth her time, but the fact is the hotel should close the Open Table Reservations at 5pm, not 5:30pm if the staff are going to be rude about diners coming at that time. We smiled politely and place our orders. The calamari was delicious - it is tossed with olives and feta and chilis and was absolutely delightful! For my entree I had the lobster thermidor and it was outstanding. What a delicious combination of mushrooms, cheese and lobster, the salad it was paired with was delicious too. My husband had one of the pasta dishes and thought it excellent as well. I think overall this is a tasty venue, the dishes are fresh and vibrant and the atmosphere is relaxing.
The other mishap from our waitress was we had a discount card for a minimal amount off since we were conference attendess. We paid the check and she didn't give the card back. We got up and started to leave and I said where is our conference card and she said oh I threw it out! I said why?! She said well it's a one time use card. I said no, it is not, I've been using it for 6 days now and you're the first one here to throw it away. She went and got it and handed it back to me in two pieces and said, sorry I tore it in half and there's nothing I can do about it. She was very unpleasant and rude about it. So note to anyway using one of these cards, don't let them throw it away. I had to go to the concierge who obligingly taped it back together for me and apologized for the server. Lastly, the waitress spent the whole time moving furniture and packing the place up for the night, to the point we had to flag her down several times to get drinks, etc. Again, I think if they need time to visibly clean up, then set the last reservation back to 5pm, so guests don't have to be part of the process. Kudos to the chef! Food was awesome!!!!
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