I was confused about the pick up location first as I did not see that pick up from any airbnb or hotel is only from Downtown Miami or Miami Beach. But we went to the office in Miami Beach and sorted it out with a very helpful member of staff.
The tour itself was enjoyable. The airboat ride was amazing! We saw 5 alligators, all of the people on board had a chance to take photos as the guy rotated the boat. The show afterwards was short but funny! We were lucky as there was no traffic both ways. Definitely recommend!

There was a bit of confusion with the pick up point (our hotel was huge with different driveways) but they managed to get us on the bus.. and it took a while before we even got to the park (we booked the 9.30 tour but didn’t reach the Everglades park until 11.45).... but once we got on the airboat, we were not disappointed. Our tour guide (Captain Fresco) was very knowledgeable with survival tips and tricks.. we saw birds, colorful fishes, an alligator.. and overall, it was a lot of fun. Traffic back to the hotel was slow going. Be warned that the whole tour takes about 6.5 hours including the bus transfers so don’t make plans for the afternoon if you book the morning tour.

We thoroughly enjoyed the Airboat ride. It’s one of a kind. You are so close to the alligators but nothing to be afraid of. The session with the alligators in the park was great.