We decided to pick this hotel for our 6 year wedding anniversary. Property was all new. Roof top pool was enjoyable since the beach was windy that day. Room was really cute, but the handle on the shower was strange and had to be explained as the bellhop brought us to our room. Our A/C in our room did not work. We were told that it should cool down and they adjusted the temp from a remote on the front desk. We went out and came back around 1am, still not working. Different front desk person told us it should cool down as she tried to lower the temp, but didn't seem like she knew much about the system. Unfortunately, the front staff was not very competent and at 5am I went to the front desk, sweating, and told them I must have another room so my wife and I could sleep. We were given another room key and slept great in cold a/c! Was given a credit after some demanding. Still no call or email from management apologizing or anything. Now, after all of that we would stay here again. It is in a perfect location as well as clean, neat, charming.
- Official Description (provided by the hotel):
- 35 Room Art Deco Boutique Hotel in the heart of South Beach Miami. Only steps away from the beach on the renowned Ocean Drive. This recently renovated property features Restaurant, bar, lounge, business center, media and game room, gym and a rooftop terrace and pool. There are 2 Ocean View Suites with his and hers shower and other amenities. Services include concierge, maid service, valet parking. Included in rate are: beach chairs and towels, access to hotel amenities and services, wifi and Continental breakfast. ... more less
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