I was very pleased with location of the hotel, the pool was beatiful. I was not happy with the service it took three calls to get ice (no ice machines on our side of hotel), every time I called the front desk their was no answer. The day we checked in we were sent to the wrong room we had to carry our bags to the other side of the hotel they never sent anyone to get them for us. Our room keys didn't work for the first day and a half we had to go get replacements three different times. I feel like they need a class in hotel hospitality.
- Official Description (provided by the hotel):
- The Hotel Breakwater, is a fun, bustling and entertaining historic Art Deco hotel located in the heart of South Beach's famous Ocean Drive. The hotel is a non-stop, active delight right in the center of everything that is South Beach. You'll find yourself within walking distance of a wide variety of outdoor cafes serving every style of cuisine imaginable, art galleries, night clubs, the famous Beach, the Versace Mansion, beach front walking, biking and jogging paths, world class events like the Wine and Food Festival, as well as the fabulous shops of Lincoln Road Mall. ... more less
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