My stay was very unpleasant when in my hotel! I was place directly across from the Clevelander hotel, which equals loud outside clubbing all night! I had to call for housekeeping 3 out of my 5 nights. This was due to no refreshing of my room, the night crew had to come one evening and I couldn’t meet up for dinner with my friends because I couldn’t shower. All the towels had been soiled and the bathroom covered with beach sand everywhere. The housekeeper would neglect to leave wash clothes, and additional soap despite the fact that I was obliviously out. The “PH pool” was not open for the entire hotel guest, rather a very small pool area with no clean towels ever available or clean beach chair covers. My itinerary stated I would be staying in the Hotel Breakwater; however I was given a room in another part of the hotel, owned by them which had a whole different name on the building. There were never any bottles of water in the gym, as the staff of the hotel would regularly drink them all up, and no clean towels twice. The front desk response to me was, “well why you didn’t call”. I called every day for HOUSEKEEPING and I was not in the mood to spend my whole trip complaining about things that should have naturally occurred! I am totally dissatisfied with this booking and for the price paid I expected more. I believe some compensation or adjustment is due to me for my ruined vacation.
- Official Description (provided by the hotel):
- The Hotel Breakwater, is a fun, bustling and entertaining historic Art Deco hotel located in the heart of South Beach's famous Ocean Drive. The hotel is a non-stop, active delight right in the center of everything that is South Beach. You'll find yourself within walking distance of a wide variety of outdoor cafes serving every style of cuisine imaginable, art galleries, night clubs, the famous Beach, the Versace Mansion, beach front walking, biking and jogging paths, world class events like the Wine and Food Festival, as well as the fabulous shops of Lincoln Road Mall. ... more less
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