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“Exceptional Receptionist” 5 of 5 bubbles
Review of Hotel Breakwater South Beach

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Hotel Breakwater South Beach
Ranked #85 of 202 Hotels in Miami Beach
Vermontville, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Exceptional Receptionist”
5 of 5 bubbles Reviewed October 26, 2012

During my stay at the Hotel Breakwater, I couldnt help but constantly think about the experience i had for the short time i stayed there. From the entrance of the lobby to my room i couldnt help but note the hotels cleanliness and crisp, fresh housewares and linen! This stunning hotel not only offered me exceptional comfort, but im honestly not sure if out of everything i was really more impressed with the Pretty, young and professional receptionist named Tasha that assisted me on the day of my stay. I was new to the area on a mini vacation and from the moment i walked in i could tell she wanted nothing more but to assist me in any way she possibly could. When i entered she immediately greeted me and gave me her full and complete attention. Gave me exceptional support and even tips and ideas for attractions and food locations for my stay in the area. Not only did she meet my personal goal of making the customer feel like "He or She is the most important person in the world", she kept a smile her face even after i repeated mis pronounced her name. From the day i check in to the day i sadly checked out Tasha was there with a warm welcome and an even warmer good bye as she wished me a safe11 hour trip back home. If it were not for her exceptional service i dont think my trip would have been half as enjoyable as it turned it out, Thank you so much Ms. Tasha!

  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,535 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (356)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Buffalo, New York, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed October 23, 2012

This was truly the smallest room I've ever stayed in. Definitely not a 4 star. The room was sooo small. This was suppose to be a penthouse suite. Yeah right. Enough room to fit the desk and the bed and the bathroom. Never again. Not even a fridge. The fridge that was there was fiiled with their stuff to buy if you chose to. Not impressed. Only thing I liked was the location. Daffney at the front desk took off our resort fee since she realized we were displeased. Sticking to brand named hotels from now on.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Deborah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

We stayed in this hotel with my husband for 4 days in October, here are main positive and negative:
" - " loud music plays during whole day starting from early morning and till late at night
Additional charges for sunbed and umbrella ( 30 $ per day)
You have to cross the road to get to the beach ( hotel is not directly on the beach)
Unfriendly receptionist ( afro american lady)
Tiny pool
"+"
Located on the main street of miami beach
Free bicycles, wi fi and fresh green apples
Newly renovated rooms in modern style
Close to bus tour station (hop on/off)

Room Tip: Corner suits are larger
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Anushka_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasilia, DF
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 19, 2012

I've been on vacation Breakwater hotel for 10 days in September and October of 2012 and just have to say that people who work and hotel is note 10. Surely come back again because the hotel has a great structure and a great location.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Guilherme C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 16, 2012

As I walked in i was greeted by German the valey man who was very nice. In the front desk Natasha was very nice and let me know all the different things i can do. They provided bikes and beach equipment. On the beach i was helped by Jack who was the sweetest person he provided me with great help and let me know the different activities i can do even mentioned clubs and bayside that was a great place to vist also let me know about the jet skiing that his company provides. He was always willing to help even in moving and opening a umbrella for me. On the beach also i got food and Jack once or twice got it for me. The food and beverage girl witch i didn't grab her name was very nice. In the room was very clean but a bit noisy other than the noisy part everything was good and hope to come back. Great service!

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rachelmilendez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 13, 2012

I had tickets to see a show at the filmore Miami, just by luck I found a special rate for the breakwater on hotels.com the breakwater is a perfect location to everything. We walked to the filmore. After the show we went back to the hotel to clean up and go out, when we got to the hotel that's where the party was, we didn't have to go anywhere else. The hotel was very clean and the staff were most friendly and helpful. The room was perfect and the beds are comfortable. Any one wanting to experience south beach should stay here, you won't have to go far for a fun vacation.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed October 13, 2012

My fiance and I went to Miami for a weekend get-a-way to celebrate our birthdays. It is a very nice boutique hotel. Our room was very clean and the staff was great. The only disappointment is that we booked a penthouse suite but it was more like a penthouse room. The pictures on the website are a bit deceptive. We called the front desk to inquire about the size of the room and were told all of the rooms on the 4th floor were penthouse suites with sitting areas. We explained our room did not have a sitting area and the manager seemed shocked. She was unable to move us to another room but she did send up a bottle of champagne.

The other thing to note is the noise. We really should have done more research prior to booking the hotel. We didn't realize it was prime party zone which means the music doesn't stop until 4 or 5 am.

Another tip would be avoid the hotel restaurant. It is overpriced and the food is not worth the money.

Overall it is a really nice hotel across the street from the beach in a prime party scene.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank shoniej74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Breakwater South Beach

Property: Hotel Breakwater South Beach
Address: 940 Ocean Dr, Miami Beach, FL 33139-5013
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 202 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Breakwater South Beach 3.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Hotel Breakwater, is a fun, bustling and entertaining historic Art Deco hotel located in the heart of South Beach's famous Ocean Drive. The hotel is a non-stop, active delight right in the center of everything that is South Beach. You'll find yourself within walking distance of a wide variety of outdoor cafes serving every style of cuisine imaginable, art galleries, night clubs, the famous Beach, the Versace Mansion, beach front walking, biking and jogging paths, world class events like the Wine and Food Festival, as well as the fabulous shops of Lincoln Road Mall. ... more   less 
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